Daffney Geyer: Allstate Insurance

Reviews

• SG

  Shaun G

  Sep 25, 2025
  1.0
  I was a long-standing customer of this agency and never had issues. I have since moved to State Farm, where my rates are much cheaper. I was fine with receiving a call every six months to compare rates, but that has not been the case. This agency has hired a third-party telemarketing firm to generate business. While I understand the strategy, the execution has been excessive and unacceptable. Despite telling them I already received a quote and to call back in six months, I’ve received five calls in just two weeks. After the repeated calls, I contacted the agency directly. I was told they would inform the telemarketing company to stop. Yet today, I received another call. When I called the agency again to address it, I explained that at this point it feels like harassment and is out of compliance. I asked for the name of the telemarketing company they are using, and the assistant refused to provide it—claiming she didn’t know, even though the agency hired them. These repeated calls are a violation of the Telephone Consumer Protection Act (TCPA) and Do Not Call (DNC) Registry rules, which clearly prohibit continued solicitation after a consumer has stated they are not interested. Once a customer clearly declines services and requests no further calls, continuing to call is unlawful and considered harassment. I cannot recommend an agency that engages in, or allows, these practices. PS. Everytime I'd blocked the number they'd just call from another number.
• DS

  Dave Shelby

  Mar 11, 2022
  1.0
  I gave her one star because zero wasn't an option. The first thing she did was ensure the wrong vehicle for a month. I drove without insurance. Then she told me my policy was canceled when it wasn't. And she asked me for $250 I only owed 63 dollars. You're better off than no insurance than to deal with this person.

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