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Graydon-Toole Group

About

Insurance Agency
Experienced and reliable, Graydon-Toole Group employees deliver a range of insurance coverages that address exposures faced by businesses and individuals who want to reduce their financial worries and protect their livelihoods. We are very proud to call northeast Ohio our home for the past 80 years as we understand this community’s needs and challenges. As an independent agency, we aren’t limited to one company’s products; rather, we have access a broad array of insurers and coverages to meet individual customers’ specific situations and needs. Many of our Customer Service Professionals and owners have experience as underwriters with insurance carriers so we know how to work and fight for our clients. We are a professional, community-based

Location

Graydon-Toole Group
5194 Richmond Rd, Bedford Heights, OH
44146, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 4:30 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.