At the Michael Casseri State Farm Agent office in Williamsville, NY, my multilingual team and I excel at providing Auto, Home, and Life Insurance and exceptional customer support. Whether you live in Cheektowaga, Lancaster, or Tonawanda, we are excited to assist you. Call the office today to discover how simple and enjoyable selecting coverage is. License #: NY-LA731952, NY-PC731952
Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with their insurance needs.
Efficiency
Several reviews highlighted the quick and efficient service provided by agents, making processes like policy changes and claims easy and stress-free.
Pricing
Customers appreciated the competitive rates offered, with many noting significant savings compared to other insurance providers.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding rude service and issues with policy management, indicating inconsistency in customer experiences.
Long-term Relationships
Several long-term customers expressed loyalty to the agency, citing a family-like atmosphere and consistent support over the years.
JR
Joe Rich
Nov 14, 2025
5.0
It was a pleasure to work with Jake C. … he will be a real asset to State Farm!
RH
Ramona Hales
Nov 11, 2025
5.0
Excellent service! Sierra is very easy to talk to!
TB
Tanner Brownell
Nov 7, 2025
5.0
Very helpful in finding what works best for you.
KG
Kate Giglia
Sep 18, 2025
5.0
Agent was very knowledgeable and helpful. Answered all my questions and was very pleasant and friendly. Coverage provided was great and the price was very reasonable for what we are getting. Very happy!
KK
Kris Kolo
Sep 2, 2025
4.0
Switched my side by side insurance over the phone quickly from one machine to another. Service was very courteous.