Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
At the Michael Casseri State Farm Agent office in Williamsville, NY, my multilingual team and I excel at providing Auto, Home, and Life Insurance and exceptional customer support. Whether you live in Cheektowaga, Lancaster, or Tonawanda, we are excited to assist you. Call the office today to discover how simple and enjoyable selecting coverage is. License #: NY-LA731952, NY-PC731952
Location
Michael Casseri - State Farm Insurance Agent
8623 Main St, Williamsville, NY
14221, United States
Hours
Reviews
4.7
146 reviews
5 stars
129
4 stars
6
3 stars
3
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, knowledgeable, and helpful, with many customers expressing satisfaction with their interactions.
Efficiency
Customers frequently mention quick and efficient service, particularly in handling insurance changes and claims.
Long-term Relationships
Many reviews highlight long-term customer loyalty, with clients appreciating the personal touch and familiarity developed over years.
Pricing Concerns
Some customers raised issues regarding unexpected rate increases and additional charges, indicating a need for clearer communication about pricing.
Mixed Experiences
While many reviews are positive, there are notable complaints about specific agents and customer service experiences that were unsatisfactory.
- FGFrank Green4 days ago5.0Marium provided exceptional service. She took the time to go over my entire automobile policy line by line. She explained my coverage and helped me lower my monthly premium. She was knowledgeable and wasn't afraid to find the answer to a few unique questions that I had. Marium went above and beyond and was very pleasant to work with.
- CKCharles King4 days ago5.0Rakib was a pleasure to work with. Very knowledgeable and got our policy in place quickly.
- JEJanis Evanisko6 days ago5.0He was very patient with me and explained all the different coverage options!
- BSBen S.Jan 2, 20265.0Long term customer with long term satisfaction. Sierra is great and always knowledgeable, kind, efficient, and helpful!
- JRJoe RichNov 14, 20255.0It was a pleasure to work with Jake C. … he will be a real asset to State Farm!