Certified by Scott Grates - State Farm Insurance Agent • Apr 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
5.0
287 reviews
5 stars
286
4 stars1
3 stars0
2 stars0
1 star0
SA
Sam Altieri
1 day ago
5.0
Nicole was great!, She took care of my auto and renters policy transfer. As I just relocated back to the area from Las Vegas. Highly recommend!
BG
Bill Gagnon
Apr 1, 2026
5.0
Nicole was wonderful to work with. State Farm offered a competitive rate and I now have the comfort of dealing with a local agent and office.
JH
Jasmine Hawkins
Mar 24, 2026
5.0
I have been a loyal customer to this agent 15 years. That is because of the exceptional service I have received over the years. Everyone is very helpful and honest. Nicole has helped me with my services several times and I can’t thank her enough. Highly recommend.
BL
Brian Lazore
Mar 16, 2026
5.0
Quote for a Cause! Huge shoutout to Agent Marley for her help and kindness making the switch, to Keith Brown, Scott Grates- Utica, NY State Farm Insurance Agent.
I called in today to get a quote for a cause, and I ended up switching both my car and homeowners insurance on the spot. After being with the same company for over 18 years and watching my rates climb higher and higher, especially these past five years I honestly wish I had made the call sooner. Aside from insurance they are all very active in the local communities on various levels!
KB
Karen Burton
Mar 11, 2026
5.0
Called Nicole today regarding an Auto and Homeowners quote. She was amazing! Made the process super easy and painless and ended up saving me a significant amount! Couldn’t be happier- and everything was done virtually! If you’ve been thinking about getting a quote, do yourself a favor and call her today!
Frequently Asked Questions About Scott Grates - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
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