My tenure and experience has allowed me to not only understand the ins-and-outs of insurance, but also to service hundreds of families regarding their protection needs
I had an extremely poor experience with a representative at BOBBY Allstate agency. The gentleman I spoke with sounded very upset, rushed, and completely unprofessional. He claimed he was calling from a Bobbby Agency, but his tone came across aggressive rather than helpful, and he struggled to communicate basic information clearly.
There was no introduction, no clarity, and no professionalism in the call. He raised his voice, interrupted repeatedly, and sounded offended instead of providing customer service. It felt more like a personal reaction than a business conversation.
If this is the type of staff representing an Allstate Agency, it reflects very poorly on the agency owner. This individual clearly lacks training, professionalism, and the ability to handle client interactions appropriately.
I would strongly recommend better screening of representatives and additional customer-service training. Someone this emotionally reactive should not be handling client calls.
IP
Iva P
May 30, 2023
1.0
BEWARE of getting your insurance done from here! Bobby is an irresponsible, irresponsive agent. He doesn’t know what he is doing. He never helps, or picks up your calls. This insurance agency is a FRAUD. Didn’t submit my documents even though I sent them when he asked. But when it comes to payments they act so sweet. He doesn’t deserve any of your money not a single penny! Save yourself some money and time and get insurance from someone trustworthy and respectful. I gave this guy enough chances to fix his mistake, he never responded. Only interested in your money. Allstate charged me thrice the amount because he forgot to submit any supporting documents. And gave me liability instead of full coverage claiming that I never submitted any inspection. I have proof that I submitted it on time. Even Allstate agreed that I submitted it on time. Do not go here.
Frequently Asked Questions About Bobby Singh: Allstate Insurance
What insurance services does Bobby Singh: Allstate Insurance provide?
They offer a wide range of insurance services including auto, home, life, motorcycle, renter's, boat, and business insurance, as well as financial consulting and insurance for mobile homes and groups.
What are the regular business hours for Bobby Singh: Allstate Insurance?
The agency operates Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays.
Can I book an appointment online with Bobby Singh: Allstate Insurance?
Yes, online appointments are available through their website at https://agents.allstate.com/bobby-singh-south-richmond-hill-ny.html?section=appointment.
What languages are spoken at Bobby Singh: Allstate Insurance?
The agency services customers in English, Spanish, Hindi, Punjabi, and Urdu.
Where is Bobby Singh: Allstate Insurance located?
They are located at 12020 101st Ave, South Richmond Hill, NY 11419, United States.
What is the contact information for Bobby Singh: Allstate Insurance?
You can reach them by phone at +1 718-262-9700 or +1 718-757-7809 mobile, email at BOBBYSINGH@allstate.com, or fax at +1 516-439-5418.
What awards or recognition has Bobby Singh: Allstate Insurance received?
The agency has received the National Conference Award for 1 year and the Honor Ring award for 2 years.
Are there any nearby places of interest around Bobby Singh: Allstate Insurance?
Yes, nearby places include Nationwide Tax Pros (accounting services), D.Bacchus Hair Studio (beauty salon), and Alpha Auto Collision (auto body repair).
How can nearby restaurants enhance my visit to Bobby Singh: Allstate Insurance?
You can enjoy meals at nearby restaurants like Shogun Japanese Restaurant, Desi Junction, and Punjabi Dhaba before or after your insurance appointment.
Are there nearby financial or tax services that complement Bobby Singh: Allstate Insurance?
Yes, nearby financial services like Jackson Hewitt Tax Service, TaxRaja, and Comptax offer tax and accounting assistance which may be useful for your financial planning alongside insurance needs.