Upstate Agency has been insuring individuals and businesses across the region for more than 50 years. Through our offices, we service Warren, Washington, Clinton, Essex and Saratoga counties. Our experienced staff understands insurance and can find the right coverage for you. We provide our customers with high-level service that maximizes insurance protection for our clients' personal, auto and home needs. In addition, we provide customized business insurance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.