Business Details
About
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NY-PC-999818 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Stephanie Utter - State Farm Insurance Agent
8060 Turin Rd., Rome, NY
13440, United States
Hours
Reviews
4.9
166 reviews
5 stars
160
4 stars
3
3 stars0
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by Stephanie and her team.
Savings
Many reviews highlighted significant savings on insurance premiums after switching to this agency.
Community Engagement
The agency is noted for its involvement in community events, enhancing customer relationships and local goodwill.
Responsiveness
Clients appreciated the quick response times and effective communication from the staff.
Professionalism
The team is recognized for their extensive knowledge and ability to explain insurance options clearly.
- GJGary JacksonNov 7, 20255.0Jenn is absolutely fantastic!!!! Literally saving $100s a month!! Why haven't you called her yet!?!?!
- EJEric JacksonNov 7, 20255.0Excellent service. Highly recommend using them.
- JCJane ClarkJun 20, 20255.0Jamie was patient, efficient and was able to find me a considerably lower premium for my home insurance. She was knowledgeable with great customer service
- MWmichael waszkiewiczJun 13, 20255.0When I w as s in need of Insurance State Farm was there for me! Stephanie is a very good agent...one the best! I am very happy with them & I have referred family and friends to them as well
- RBRobin BordiukJun 13, 20255.0Absolutely fantastic customer service! I deal with Jennifer a lot and she is so helpful. Stephanie is always great to deal with as well! I don’t have to worry about anything and they are always so polite. State Farm rates are very good. I have been so happy since I switched insurance to them. I now have auto, home & recreational vehicles with them! Five stars for sure!!
Frequently Asked Questions About Stephanie Utter - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Stephanie Utter - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Stephanie Utter - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login and view your billing and payment information.
What are the office hours for Stephanie Utter - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Which insurance products are offered at Stephanie Utter - State Farm Insurance Agent?
They offer a variety of insurance products including auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
Is Stephanie Utter - State Farm Insurance Agent wheelchair accessible?
Yes, the office has wheelchair accessible entrance and seating and offers onsite services with free parking.
Can I manage my insurance policies using a mobile app?
Yes, the State Farm mobile app lets you manage insurance and banking accounts, file claims, get roadside assistance, and more.
Are there nearby places where I can grab a coffee or meal after visiting the insurance agent?
Yes, nearby you can visit Kikko Koffee Shop for coffee or Vine and Fig, Beeches Manor, and Oldies & Goodies for meals and refreshments.
What medical or wellness services are located near Stephanie Utter - State Farm Insurance Agent?
Nearby you will find Escape Medical PC offering medical spa and skin care services and Dr.Lipo315 specializing as a medical spa and surgeon.
Which local schools and childcare options are near Stephanie Utter - State Farm Insurance Agent?
Nearby educational options include Ascension Lutheran Church Nursery School, Kings Kids Christian Preschool, and John E Joy Elementary School.