I have lived in Rochester, NY since 1987. I love helping customers with their personal insurance needs, giving them the individualized attention they deserve.
Not happy lately at all with this insurance company. This agent was rude, kept talking over me. I have been with Allstate for 35+ years. I used to be so pleased with them and always recommended them to family and friends. When people told me I could get insurance cheaper elsewhere, I always defended them citing their customer service experience I have had with them was always top notch. Not anymore. Several times in the past few years I have been met with poor customer service and resistance on the slightest problem. They charged me late fees when my bank clearly shows the payment was processed on time 3 DAYS before they say it was paid. For all the money I have paid to them?? Will be shopping for better customer service insurance.
NM
Nancy Moscov-Rapp
Nov 19, 2024
5.0
We are very pleased with the service and professionalism we received from Shawn and his staff at the Shawn Ebbitt Allstate Agency. They explain the options to fit our insurance needs with stellar knowledge and care. They are also very prompt with returning our inquiring calls. We highly recommend them!
Where is Shawn Ebbitt: Allstate Insurance located?
The agency is located at 647 Pittsford Victor Rd, Pittsford, NY 14534, USA.
What are the business hours for Shawn Ebbitt: Allstate Insurance?
The agency is open Monday through Thursday from 9:00 AM to 5:30 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
How can I contact Shawn Ebbitt: Allstate Insurance?
You can call them at +1 585-385-5418 or email at SHAWNEBBITT@ALLSTATE.COM.
Can I make an appointment online with Shawn Ebbitt: Allstate Insurance?
Yes, online appointments are available through their reservation URL on their website.
What languages are spoken at Shawn Ebbitt: Allstate Insurance?
The agency provides services in English.
Which nearby places can I visit while in the Shawn Ebbitt: Allstate Insurance area?
Nearby you can visit Speedys Cleaners for dry cleaning, Chef King for Chinese cuisine, and Tom Wahl's for American diner food.
Are there restaurants near Shawn Ebbitt: Allstate Insurance for a meal after your visit?
Yes, nearby restaurants include Chef King, Tom Wahl's, Pontillo's Italian restaurant, and Abbott's Frozen Custard for desserts.
Is there a pharmacy close to Shawn Ebbitt: Allstate Insurance in case I need any supplies?
Yes, Walgreens and Rite Aid are nearby pharmacies and convenience stores.
Can customers get additional services near Shawn Ebbitt: Allstate Insurance?
Yes, nearby services include Victor Rd Salon for beauty treatments, Sanger Dental At The Basin for dental care, and Western Union for money transfer services.