I have lived in Rochester, NY since 1987. I love helping customers with their personal insurance needs, giving them the individualized attention they deserve.
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Certified by Shawn Ebbitt: Allstate Insurance • Mar 08, 2026
Certified by Shawn Ebbitt: Allstate Insurance • Mar 08, 2026
Reviews
4.3
119 reviews
5 stars
77
4 stars
18
3 stars
10
2 stars
7
1 star
3
JC
Juan Campos
Feb 9, 2026
5.0
Shawn is a dedicated person serving the needs of clientele, respectful, on time. 100% recommend.
JS
John Scarcelli
Jan 24, 2026
5.0
Shawn has always been helpful and upfront about our insurance needs and coverage.
EM
Eva McDaniel
Dec 29, 2025
1.0
Not happy lately at all with this insurance company. This agent was rude, kept talking over me. I have been with Allstate for 35+ years. I used to be so pleased with them and always recommended them to family and friends. When people told me I could get insurance cheaper elsewhere, I always defended them citing their customer service experience I have had with them was always top notch. Not anymore. Several times in the past few years I have been met with poor customer service and resistance on the slightest problem. They charged me late fees when my bank clearly shows the payment was processed on time 3 DAYS before they say it was paid. For all the money I have paid to them?? Will be shopping for better customer service insurance.
AS
Andrea saenz
Oct 14, 2022
5.0
Shawn is absolutely hands down a great agent. Talked me through everything. He explained the policy very thoroughly. He did not sell me a policy just to tell me a policy. He gave me a policy that works for me. his customer service is impeccable.
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Certified March 08, 2026Yext Knowledge Graph
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