Business Details
About
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NY-LA-972218 At the Pete Mathison State Farm Agency, our mission is to exceed the expectations of our customers. We are a professional organization dedicated to providing our insured's with insurance and banking products using a solid combination of price, product and service. We provide financial protection and strive for satisfaction for every customer with each transaction. We seek to attract and retain the finest employees to help us achieve this goal. The needs of our customers will determine our path. We will remain flexible and innovative in order to address the changing needs of our customers.
Location
Pete Mathison - State Farm Insurance Agent
1110 Jericho Turnpike, New Hyde Park, NY
11040, United States
Hours
Reviews
4.9
335 reviews
5 stars
327
4 stars3
3 stars0
2 stars2
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, knowledge, and responsiveness of the staff, highlighting their helpfulness and ability to address inquiries effectively.
Long-term Relationships
Many clients expressed satisfaction with the agency's service over the years, indicating a strong history of reliable support and positive experiences.
Pricing Concerns
Some customers raised issues regarding unexpected increases in insurance rates, expressing frustration over the lack of transparency in pricing.
Team Recognition
Specific agents, such as Sara, Carmine, and John, received multiple commendations for their exceptional service and dedication to customer needs.
- KSKathie Schumacher4 days ago5.0Sara was courteous, professional and extremely helpful. She reviewed discounts that were available for both my homeowner as well as auto.
- SRShane RegiDec 31, 20255.0I appreciated my conversation about my renewal with Carmine today. Excited to continue this partnership with this agency just like my parents have for many years!
- JLJimmy LiuDec 31, 20255.0Tina from StateFarm has been one of the best insurance agents I’ve worked with. She is very quick and responsive. Recently, I purchased a new car with a very short delivery timeline, and she was able to complete the insurance request on time. Her insurance rates are competitive and reasonable.
- JZJUSTIN ZHAODec 22, 20255.0Sara is very professional and knowledgeable. Excellent customer service with follow up promptly.
- RPRoger PadulaDec 17, 20255.0Excellent Customer Answers Clear and Concise Information!! Happy Healthy Holidays!!
Frequently Asked Questions About Pete Mathison - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Pete Mathison - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services can I access through the State Farm mobile app?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more via the mobile app.
What does Emergency Roadside Service cover?
It typically covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours of Pete Mathison - State Farm Insurance Agent?
The office is open Monday, Wednesday, and Friday from 9:00 AM to 5:00 PM, and Tuesday and Thursday from 9:00 AM to 7:00 PM. It is closed on Saturdays, Sundays, and major holidays.
What payment methods are accepted at Pete Mathison - State Farm Insurance Agent?
We accept cash, American Express, Discover, Mastercard, and Visa.
Which nearby banks could I visit before or after my appointment?
Roslyn Savings Bank, a division of New York Community Bank, and Flagstar Bank are nearby and convenient for your banking needs.
Are there any nearby food options close to Pete Mathison - State Farm Insurance Agent?
Yes, you can enjoy meals at Wong's Garden for Asian cuisine, Subway for sandwiches, Gino's Trattoria & Pizzeria for Italian food, Ha Long Bay for Vietnamese dishes, Nova Asian Bistro for sushi and Asian cuisine, or grab a dessert at The Sundae Palace or Sweet Passion Desserts.
If I need locksmith or home security services nearby, where can I go?
Able Lock Shop is a nearby locksmith and home security service provider you can visit.
What languages are supported at Pete Mathison - State Farm Insurance Agent?
The agency supports both English and Spanish to assist customers.