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NY-LA-972218 At the Pete Mathison State Farm Agency, our mission is to exceed the expectations of our customers. We are a professional organization dedicated to providing our insured's with insurance and banking products using a solid combination of price, product and service. We provide financial protection and strive for satisfaction for every customer with each transaction. We seek to attract and retain the finest employees to help us achieve this goal. The needs of our customers will determine our path. We will remain flexible and innovative in order to address the changing needs of our customers.
Location
Pete Mathison - State Farm Insurance Agent
1110 Jericho Turnpike, New Hyde Park, NY
11040, United States
Hours
Reviews
4.9
327 reviews
5 stars
319
4 stars3
3 stars0
2 stars2
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, knowledge, and helpfulness of the agents, particularly highlighting individuals like Sara, Andrea, and John.
Responsiveness
Many reviews noted the quick response times and efficient handling of inquiries and policy changes, contributing to a smooth customer experience.
Knowledgeable Staff
Agents were frequently described as knowledgeable and thorough, providing clear explanations and tailored solutions to meet customer needs.
Mixed Pricing Feedback
While many customers appreciated the competitive pricing and savings offered, some expressed frustration over unexpected rate increases after initial quotes.
Overall Satisfaction
The majority of reviews reflected a high level of satisfaction with the service provided, with many customers recommending the agency to others.
- JCJenny Cob3 days ago5.0Carmine is the greatest. Very professional and gets the job done. 10 out of 10.
- DHDave HeckNov 7, 20255.0Carmine and the team at State Farm are a great insurance company. They are just a phone call away and been very helpful and fair as our insurance needs have changed through the years. Highly recommend!
- GRGiuseppe RisoNov 3, 20255.0Sarah was incredibly thoughtful and easy to work with. She was professional and helped me accomplish all my goals in an expedited manner. Highly recommend
- LTLeanne TylerOct 15, 20255.0Andrea is the best. She always responds to my questions quickly. I especially appreciated her assistance in making sure that I had the documentation that I needed to meet my landlord's rental insurance requirements.
- CDchristine devivoOct 14, 20255.0I have been with Pete Mathison’s State Farm agency for over 30 years. The office is professional and courtesy. The angents are always available to help or answer any question I may have. I would highly recommend this State Farm office.
Frequently Asked Questions About Pete Mathison - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Pete Mathison - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services can I access through the State Farm mobile app?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more via the mobile app.
What does Emergency Roadside Service cover?
It typically covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours of Pete Mathison - State Farm Insurance Agent?
The office is open Monday, Wednesday, and Friday from 9:00 AM to 5:00 PM, and Tuesday and Thursday from 9:00 AM to 7:00 PM. It is closed on Saturdays, Sundays, and major holidays.
What payment methods are accepted at Pete Mathison - State Farm Insurance Agent?
We accept cash, American Express, Discover, Mastercard, and Visa.
Which nearby banks could I visit before or after my appointment?
Roslyn Savings Bank, a division of New York Community Bank, and Flagstar Bank are nearby and convenient for your banking needs.
Are there any nearby food options close to Pete Mathison - State Farm Insurance Agent?
Yes, you can enjoy meals at Wong's Garden for Asian cuisine, Subway for sandwiches, Gino's Trattoria & Pizzeria for Italian food, Ha Long Bay for Vietnamese dishes, Nova Asian Bistro for sushi and Asian cuisine, or grab a dessert at The Sundae Palace or Sweet Passion Desserts.
If I need locksmith or home security services nearby, where can I go?
Able Lock Shop is a nearby locksmith and home security service provider you can visit.
What languages are supported at Pete Mathison - State Farm Insurance Agent?
The agency supports both English and Spanish to assist customers.