As of April 1, 2024, Sid G. Spear Insurance Services, Inc. has officially joined OneGroup. While our name has changed to OneGroup, the same dedicated team that clients have come to know and trust remains in place. Our local representatives are now part of OneGroup’s extensive network, giving them direct access to a wealth of resources
OneGroup is an insurance brokerage and consulting firm, that offers personal and business insurance, risk management, employee benefits, HR consulting, and claims management. OneGroup has offices located across the east coast, including Malone, NY. With insurance roots that go back over 100 years, we pride ourselves on being your partner, whether for your business or in protecting what you value the most.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.