NY-PC-1492915 Marcela Ruppert State Farm office's mission is to help our customers manage the risks of everyday life and recover from the unexpected in Kings Park, Smithtown, Commack, Brentwood, Central Islip, Deer Park, Northport, Huntington Station and surrounding areas. We focus on helping to save money on auto insurance, car insurance, home insurance, and business insurance throughout Long Island and NYC. Good neighbor service from our experienced insurance team.
Customers consistently praised the helpfulness, friendliness, and professionalism of the staff, particularly mentioning agents like Joe, Lynn, and Ricardo.
Efficiency
Many reviews highlighted the quick and efficient service provided, with agents effectively resolving issues and answering questions promptly.
Knowledgeable Staff
Customers appreciated the agents' knowledge and ability to explain policies and options clearly, making the insurance process easier to understand.
Positive Experiences
Overall, the majority of reviews reflected positive experiences with the agency, with many customers expressing their intent to recommend the service to others.
Concerns on Pricing
A few customers expressed dissatisfaction with rising premiums over time, indicating a potential area for improvement in pricing transparency.
JJ
John
3 days ago
5.0
Dealing with Lynn is an absolute pleasure, extremely helpful and stays on top of everything highly recommended.
HH
hammer
3 days ago
5.0
Diane Bennis was extremely helpful navigating me through my insurance changes and clarification of what i need to be done. she was patient as well as professional guiding me through the digital process. Truly a pleasure to work with!
AP
Anthony Piscopo
4 days ago
5.0
Lynn, helper me make some changes to my condo policy. She was extremely professional, responsive and incredibly helpful - thanks Lynn for your incredible customer service.
AT
Antonia Toña
Jan 3, 2026
5.0
Muchas gracias muy amable y explicarme todo bien muchas gracias Gigi muy buena y simpática
BS
Ben Schare
Jan 2, 2026
5.0
This office - and Lynn in particular, are always so helpful, cannot recommend highly enough!
Frequently Asked Questions About Marcela Ruppert - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Marcela Ruppert - State Farm?
No, you do not have to pay for a quote online. Free quotes are offered!
What payment methods are accepted at Marcela Ruppert - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view billing and payment details.
Who should I contact if I have billing or payment questions?
Please contact your agent; their phone number and email are available on the details page of your bill.
What services can I manage via the State Farm mobile app?
Manage insurance and banking accounts, get roadside assistance, file claims, and more through the app.
When is Marcela Ruppert - State Farm Insurance Agent open?
The office is open Monday to Friday from 9 am to 5 pm, and closed on weekends and major holidays.
Does Marcela Ruppert - State Farm Insurance Agent offer wheelchair accessibility?
Yes, the office includes wheelchair accessible seating and restrooms for all customers.
What languages are spoken at Marcela Ruppert - State Farm Insurance Agent?
The office provides services in English, Spanish, and Greek.
What nearby establishments can I visit around the Marcela Ruppert State Farm office?
Nearby you can visit Kings Park Beer and Soda if you're looking for beverages, or have a meal at Dragon House Chinese Restaurant and SoBol Kings Park for health foods and smoothies.
Are there places near the insurance office for vehicle or automotive services?
Yes, you can find Tek Automotive and Kings Park Car Care nearby for vehicle repair and gas, useful for customers needing auto services.
What wellness and health services can I find near this State Farm office?
Main Street Physical Therapy, Kings Park Dental, and Northside Chiropractic Center are nearby for physical therapy, dental, and chiropractic care.