Business Details
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NY-PC-1462854 We LOVE empowering our community to be strong and successful! Helping families & businesses discover how easy it is to understand Insurance is what we do! Providing Insurance in Ithaca & surrounding areas. We offer homeowners, landlord, renters, life, small business & health Insurance. We enjoy helping business owners with commercial car insurance, business liability, workers compensation, and more.
Details
- Requires appointmentNot available
Location
Nick Romo - State Farm Insurance Agent
309 N Tioga St, Ithaca, NY
14850, United States
Hours
Reviews
4.8
381 reviews
5 stars
358
4 stars
8
3 stars2
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by Fran and the team, highlighting their professionalism, responsiveness, and willingness to help.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about insurance policies and their ability to explain options clearly, making the process easier for clients.
Efficiency
Several customers mentioned the quick and efficient service they received, with many transactions and inquiries being handled promptly.
Positive Experiences
Overall, customers expressed high satisfaction with their experiences, often recommending the agency to others and noting their happiness with the service.
Personalized Attention
Clients appreciated the personalized attention they received, with specific mentions of staff members going above and beyond to assist with their unique needs.
- MSMaria SaccuccimoranoNov 12, 20255.0Fran was great. She was helpful adding a car onto my insurance policy and offered ways to keep my insurance costs manageable. Thanks!
- LCLori ChristyNov 10, 20255.0Fran did her job and I was able to get lower Home Insurance Policy!! She was great with everyone involved and the process was excellent!!
- MMMichael McGuireNov 5, 20255.0I needed to get auto insurance set up for a new car. I needed to get the paperwork quickly I called for an appointment, and spoke with Fran. She offered to see me immediately. She took care of everything. She is knowledgeable, and very professional! I had a great experience, and highly recommend Fran, and this agency.
- CMChristine MarchuskaNov 4, 20255.0Absolutely thrilled with our experience! My husband and I have worked with State Farm reps Nick and Catrina Roma for our auto, motorcycle, and boat/recreational insurance, and they are exceptional. Their attention to detail is unmatched—they proactively review our coverage, explain options clearly, and consistently find the best policies at the best prices for our family. They’re responsive, knowledgeable, and genuinely invested in protecting what matters to us. It’s rare to find this level of service and care. Five stars without hesitation—highly recommend Nick and Catrina!
- RGrebecca grantOct 28, 20255.0I could not get into the app no matter what I did. I tried absolutely everything the website said. Finally, I called the office only to find that the information the had for my account was not quite what I could find on my end. After some time, we finally got it sorted out. Such wonderful and patient help!
Frequently Asked Questions About Nick Romo - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Nick Romo - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered!
What payment methods are accepted at Nick Romo - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website. Enter your User ID and password to login and access billing and payment info.
Can I manage my insurance policy using a mobile app?
Yes, the State Farm mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What coverage does the Emergency Roadside Service provide?
It covers towing to the nearest repair facility, delivery of gas, oil, battery, tires, one hour of locksmith services, and mechanical labor for select services.
What are the office hours for Nick Romo - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is an appointment required to visit Nick Romo - State Farm Insurance Agent?
No, appointments are not required but may be helpful for specific services.
What types of insurance does Nick Romo - State Farm Insurance Agent provide?
They offer auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
How can the nearby Balance Acupuncture & Wellness center complement my visit to Nick Romo Insurance?
After discussing your insurance needs, you can visit Balance Acupuncture & Wellness nearby for holistic health services like acupuncture or massage relaxation.
Which nearby legal services can assist with real estate matters near Nick Romo - State Farm Insurance Agent?
Thaler & Thaler offers legal services specializing in real estate law and is conveniently located nearby for any legal assistance you might need.
Can I visit nearby financial service providers when visiting Nick Romo - State Farm Insurance Agent?
Yes, nearby financial services like Salton Peter D and Community Bank, N.A. can assist you with various financial needs during your visit.