Brand Certified
Scott Grates - State Farm Insurance Agent
5.0(697 reviews)
Certified by Scott Grates - State Farm Insurance Agent • Mar 08, 2026
Business Details
50 W. Main Street, Ilion, NY
13357, United States
Certified by Scott Grates - State Farm Insurance Agent • Mar 08, 2026
(315) 894-2886
Certified by Scott Grates - State Farm Insurance Agent • Mar 08, 2026
https://www.insurethevalley.com
Certified by Scott Grates - State Farm Insurance Agent • Mar 08, 2026
About
Certified by Scott Grates - State Farm Insurance Agent • Mar 08, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NY-PC-1128445
Our mission is to be different. We aim to do the things others won't and others don't. We help more people, in more ways, forever.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Scott Grates - State Farm Insurance Agent • Mar 08, 2026
Scott Grates - State Farm Insurance Agent
50 W. Main Street, Ilion, NY
13357, United States
Hours
Certified by Scott Grates - State Farm Insurance Agent • Mar 08, 2026
Reviews
5.0
697 reviews
5 stars
681
4 stars
12
3 stars1
2 stars1
1 star2
- JDJanet Darling5 days ago5.0State Farm treats Their clients with respect and compassion. They also are very quick and getting a claim filed. I had a wonderful experience with a recent small car accident. I was impressed with the timely turnaround and how cooperative they were in helping me not only with the claim, but with a body shop that would do my repairs.
- MLMatthew LicariMar 2, 20265.0Amy was super helpful in helping me find the right insurance plan. The process was seamless and she was very thorough when explaining everything to me. Just wanted to recognize her for the amazing job she did!
- KHkrystal houghmasterFeb 27, 20265.0I had a unique situation pop up with my father in laws old policy. I called State Farm unsure if I was going to get a resolution. Bridgette not only took care of the issue but kept in contact through the day to keep me updated and make sure all my questions were addressed. A complex situation with an easy resolution. Thank you so much for all your help today!!
- KLKelly LowellFeb 20, 20265.0I reached out today and spoke with Carol about getting a rate for auto insurance. She was super nice and got back to be within the hour with some great quotes. Her and Joe quoted my vehicles with a few different scenarios to help me better comparison against my current rates. Highly recommend!
- CSCarolyn SaughFeb 19, 20265.0I recently had an accident and needed to walk through the process with someone. Carol was excellent and was a great advocate for me from start to finish.
Frequently Asked Questions About Scott Grates - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Scott Grates - State Farm Insurance Agent?
No, Scott Grates offers free quotes online with no payment required.
What payment methods are accepted at Scott Grates - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment info using the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your agent directly; their phone number and email are provided on your bill details page.
What services does the State Farm mobile app provide?
The app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover through State Farm?
It typically includes towing to the nearest repair facility, delivery of gas or oil, locksmith services for one hour, and mechanical labor for select services.
Can I purchase an insurance policy online from Scott Grates - State Farm?
Yes, policies can typically be purchased online after completing a quote. Otherwise, your agent or Customer Care can assist.
What are the office hours for Scott Grates - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Is Scott Grates - State Farm Insurance Agent accessible for customers with disabilities?
Yes, the office has a wheelchair-accessible entrance and offers onsite services.
What nearby places are close to Scott Grates - State Farm Insurance Agent?
Nearby places include East Main Deli & Convenience for quick snacks, Ma's Spa for relaxation, and the Southampton Golf Club for outdoor activities.
How can visiting nearby businesses like Pollard Lawn Care or Ilion Lumber Co. complement a visit to Scott Grates insurance agency?
While managing your insurance needs at Scott Grates, you can easily access local services such as Pollard Lawn Care for landscaping or Ilion Lumber Co. for home improvement supplies.
Are there any community services near Scott Grates - State Farm Insurance Agent that clients might find helpful?
Yes, the nearby YWCA Mohawk Valley Child Advocacy Center and Herkimer County Child Advocacy Center provide community support and services.
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