Awful costumer service, after Bibi Baksh took over for Mr. Michael Weiss, everything changed for the worse, costumer service and communication is awful.
DC
Dayna Connolly
May 2, 2025
1.0
This office and Bibi herself are AWFUL!!! She took over the office and although the guy she bought it from should have announced his departure, as someone new, she should have introduced herself. I should have known then that she was AWFUL and did not know how to run a business. The office was often closed during stated business hours. We pay extra to have the personal service of a broker over just calling Allstate and purchasing online or over the phone for a cheaper price and there was ZERO personal service!! I know others who have had issues with her office and left as well due to poor service. I had never even met or spoken with Bibi as she was NEVER in the office and when asked if I could have her call me, I ALWAYS got some sort of excuse. I do not normally say negative things publicly but when my insurance was cancelled due to a payment issue, NO ONE notified me and I was unknowingly driving for 3 weeks without insurance!!!!!! When I called I was told “oh, I’m sure Allstate sent you an email”. ABSOLUTELY UNACCEPTABLE FROM A BROKER THAT I PAY HIGHER RATES TO FOR PERSONALIZED SERVICE!!! As stated, there were multiple issues throughout the time I used her, but this was HORRIBLE!!! I am so fortunate that I was not in an accident!! AVOID USING HER AT ALL COSTS! There are other Allstate brokers in Glen Vove the deserve your business if you want to use Allstate.
AA
Aditi
Feb 9, 2024
1.0
They are the biggest scammers! Allstate should strip this agent off their agency license. please do yourself a favour and not associate with this office.
Fahim Morshed was(or supposedly is) my insurance agent. My car was stolen in October and I find out that I don’t have comprehensive insurance policy in effect (although I paid for it) because Fahim didn’t do the paperwork. 2 weeks later after providing all the text message and email proof Allstate acknowledged and took on the insurance claim. Now his office is refusing to refund my premium of 4 months though car was reported stolen in October and was totalled by Allstate.
JC
Jaylex NYC Corp
Dec 5, 2022
5.0
Great customer service, very knowledgeable. Will be coming back soon :) Referring all my friends and family here!
SR
Shellyann Rampersad
Oct 27, 2022
5.0
The Agent Bibi Baksh at this Allstate provides amazing service, she and her staff have always met my expectations in a promt manner at my convenience.
The agency is located at 86 Forest Ave, Fl 2, Glen Cove, NY 11542, USA.
What are the office hours for Bibi Baksh: Allstate Insurance?
The office is open Monday to Wednesday and Friday from 8:30 AM to 5:00 PM, Thursday until 6:30 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I contact Bibi Baksh: Allstate Insurance?
You can phone them at +1 516-671-4500 or email bibibaksh@allstate.com.
Can I book an appointment with Bibi Baksh: Allstate Insurance online?
Yes, appointments can be booked online via https://agents.allstate.com/bibi-baksh-glen-cove-ny.html?section=appointment.
Which nearby restaurants can I visit before or after visiting Bibi Baksh: Allstate Insurance?
Nearby dining options include Forest Avenue Pizza, Dulce Delights, Ralph's Italian Ices, Taco Bell, Glen Cove Gourmet, Long Island Bagel Cafe, Vito's Ristorante and Pizzeria, and 3 Brothers Pizza of Glen Cove.
Are there any nearby health and medical centers near Bibi Baksh: Allstate Insurance?
Yes, nearby health facilities include Northwell Health Multispecialty Center at Glen Cove, STARS Rehabilitation, Northwell Health Physician Partners Behavioral Health, Neel Chandel, MD, Emergency Department at Glen Cove Hospital, and Northwell Health-GoHealth Urgent Care.
What nearby businesses can help with home maintenance before discussing insurance at Bibi Baksh?
Anqor Plumbing and Heating is a nearby contractor that can assist with plumbing and heating services, which may complement your home insurance needs.
Where can I find beauty and personal care services near Bibi Baksh: Allstate Insurance?
Nearby options for beauty and personal care include Edward TheBarber, Alice Christine Salon, Beauty Bar Glen Cove, and Sophia Nails and Spa.
Does Bibi Baksh: Allstate Insurance serve customers who speak languages other than English?
The agency currently provides services in English only.