Jeanne Graceffo: Allstate Insurance

Reviews

• AE

  Abigail Evans

  Dec 22, 2023
  1.0
  Jeanne is very rude. Her tone of voice and her choice of words aren’t friendly at all. So much for someone in a customer service business.
• KT

  Karen Tashkovski

  Sep 15, 2019
  5.0
  Jeanne Graceffo and her family have been my friends for over twenty-five years! I am grateful to know them. They truly care about my safety and security, and are always there for me. They are always available to offer help when needed in both auto and home emergencies. Amazing people!
• ET

  Emma Evelin Moreno Tamayo

  Apr 25, 2018
  1.0
  La experiencia fue pésima.Muy poco profesionales.
• SS

  StephenSpeed69

  Jul 11, 2017
  1.0
  I had the worst experience EVER, with this woman. If I could post negative stars I would. She is mean and callous. 2 times I went to this agency to make a payment. My agent moved out of town so I was forced to go elsewhere. The first time I went to Jeanne was 6 months ago. I showed up to make my payment and she never showed to the office. I waited from 8:55 am to 9:20 am. Then I had to go to work. I found a different agent the following day. Today I was on my way to work and wanted to try Jeanne again. And again Jeanne was late. At 9:05 am she pulled up with her little dog in her arms. I waited on the front porch as she entered the building from a different door. a couple minutes went past, the door opened and the first words out of her mouth was, " Are you a customer of this agency?" I replied no and explained my situation about my agent moving away. I said that I am an Allstate customer wanting to make my payment. She said that she would not process another agents check and refused to service me. She was the most bitter person that I have ever encountered. And I told her that too. I said that I am going to call Allstate and complain about her actions and attitude. She said "You go right ahead Mister" with the most cocky attitude I have ever seen. I said Oh I will. Then she went back inside. So I walked back to my car to get some paper. I walked back to her door with Allstate's 1800 number ringing in my ear on my phone. I was writing down Jeanne's name and number on the paper, As I was doing so, Jeanne came back outside as the agent on the phone said hello and Jeanne yelled out "Are you going to get off of my property?" in a mean tone. I said yes just after I get your information. She went back inside and I left the property and completed my complaint about Jeanne. I am a 30 year customer with Allstate and I have NEVER encountered such attitude from anyone anywhere at anytime, more so than this woman Jeanne Graceffo. She needs Re-Training on customer skills.

Frequently Asked Questions About Jeanne Graceffo: Allstate Insurance