Agents are consistently praised for their professionalism, helpfulness, and ability to explain policies clearly.
Knowledgeable Staff
Many customers highlighted the expertise of agents like Raul, Stephanie, and Yoredin, who provided thorough assistance and tailored solutions.
Positive Experiences
Numerous reviews reflect a high level of satisfaction with the service received, with many customers expressing their intent to recommend the agency.
Affordability
Several customers noted the agency's ability to provide competitive quotes and save them money on their insurance policies.
Areas for Improvement
A few negative reviews mentioned issues with service quality and account management, indicating room for improvement in consistency.
FP
Fellx Perez
Oct 14, 2025
5.0
Professional answered all my questions and needs.
Great prices, accessibility, good
They follow up on all your needs and requests.Staff on point especially luchia. OUTSTANDING 💯
BA
Bobirjon Akhmedov
Oct 2, 2025
5.0
Friendly & Helpful
Mohi is hands down the best insurance agent I’ve worked with! She took the time to explain every detail of the policy and made sure I got the best deal possible. Super friendly, responsive, and genuinely wants to help. Highly recommend!
JL
Jabari Lovell
Sep 22, 2025
5.0
I bought an insurance package from Sammy Martinez Agency via State farm,I was assisted by sales specialist Raul.T and the service he provided was efficient, helpful and professional
EM
Elisse Maria
Sep 16, 2025
5.0
Stephanie really did an amazing job helping with both my commercial & cars! She was attentive, helpful and caring. Such a pleasure dealing with her!
MM
Melissa
Sep 12, 2025
5.0
If you’re looking for exceptional assistance with any quote or policy—be it auto, home, commercial auto, or business—look no further than Stephanie Perez. Her expertise is unmatched, and her thoughtful approach sets her apart. Stephanie invests the time to truly understand your needs and masterfully explains every detail, ensuring you feel confident in your choices. Trust me, she’s the best in the business!
Frequently Asked Questions About Sammy Martinez - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay for an online insurance quote at Sammy Martinez - State Farm Insurance Agent?
No, the agency offers free online insurance quotes at no cost to you.
What payment methods are accepted at Sammy Martinez - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment details by logging into the Digital Pay Payment Center with your User ID and password.
What are the office hours for Sammy Martinez - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is the Sammy Martinez State Farm office accessible for individuals with disabilities?
Yes, the office has a wheelchair accessible entrance, seating, and restrooms to accommodate people with disabilities.
Are appointments required to visit the Sammy Martinez - State Farm Insurance Agent office?
No, appointments are not required, but the office does offer online appointment scheduling if preferred.
What types of insurance products does Sammy Martinez offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business insurance.
Can you recommend nearby places to visit before or after a visit to Sammy Martinez's office?
You can visit 'Munchies Bagel and More' for coffee or a meal, or check out 'DR Salon and Barbershop' nearby for beauty services.
Is there parking available at the Sammy Martinez - State Farm Insurance Agent office?
Yes, free parking is available on-site at the office.
Are there nearby public amenities that can help customers locate Sammy Martinez - State Farm Insurance Agent?
Nearby points of interest include 'Physical Culture Collective' martial arts club and 'Long Top Nail' salon, which can serve as landmarks to easily find the office at 849 Broadway, Brooklyn.