Avery nice agency to work with, people are friendly and eager to work with you.
MS
Meghan Scott
Oct 30, 2025
3.0
I have been a customer with Allstate for years. A big reason for why I have stayed a customer for so long was because of my experiences I have had with their agent Julie she has always been very knowledgeable and attentive to my needs. Julie always took good care of me as a customer. Unfortunately, that has not been my experience this past year the few times I have reached out to this office and received support from their agent Jennifer. This agent in my few encounters with her has come across argumentative and short and just flat out rude when trying to inquire to why my policy seems to have been going up every renewal period within the past year and a half. The few experiences I had with her this past year nothing ended up getting resolved she would always just use the excuse that all insurance companies rates were going up and did not look to see if it was possible to get me a lower rate to retain me as a customer. At this point because of my experience with this agent and not feeling like my needs were being met I have decided to shop around and ended up getting a much lower rate with a different company with the same coverage elsewhere. Overall I’m quite disappointed as I really did like being a customer with Allstate throughout the years thanks to the great customer service Julie had always provided me and the rapport I had built with her. Sadly, I was not able to have that same experience with others from this office.
MC
Mobin Chowdhury
May 26, 2024
5.0
I have great experience so far. Since I changed my address, they have been very fair adjusting my rate fairly. I will recommend to everyone.
HM
Harry Mandris
Jul 11, 2021
5.0
I have worked with Michelle and her staff for years and they truly care more about you as a person than a client. They take the time to explain all the different options and help pick the best one. I wouldn't go anywhere else.
Frequently Asked Questions About Michelle Liberta: Allstate Insurance
What types of insurance does Michelle Liberta: Allstate Insurance offer?
Michelle Liberta: Allstate Insurance provides options for auto, home, life, flood, motorcycle, renter's, boat, and business insurance.
Where is Michelle Liberta: Allstate Insurance located?
The agency is located at 626 N French Rd, Ste 1, Amherst, NY 14228, USA.
What are the business hours of Michelle Liberta: Allstate Insurance?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Michelle Liberta: Allstate Insurance?
You can call their main phone at +1 716-631-0030 or email mliberta1@allstate.com.
Is it possible to schedule an appointment online with Michelle Liberta: Allstate Insurance?
Yes, you can make an appointment online through their reservation URL at https://agents.allstate.com/michelle-liberta-amherst-ny.html?section=appointment.
What languages are spoken at Michelle Liberta: Allstate Insurance?
The agency communicates in English.
Are there any nearby insurance agencies around Michelle Liberta: Allstate Insurance?
Yes, nearby insurance agencies include FJM Benefits Advisors, Sam Bitar Insurance Agency, G. Samuel Bitar, and Nationwide Mutual Insurance Company, which might be helpful for comparison or additional services.
What local healthcare services are near Michelle Liberta: Allstate Insurance?
Nearby healthcare options include chiropractors like Plinke Chiropractic and Dr. Jodi Spurback, as well as doctors at Jaffri Medical Group and Tonawanda Medical Practice, useful if you need health-related support in the area.
Are there any nearby wellness and spa services around Michelle Liberta: Allstate Insurance?
Yes, Silk Massage Spa and Finesse Beauty and Wellness Medspa LLC are nearby for relaxation and wellness treatments before or after your insurance consultation.
Can I find other professional services near Michelle Liberta: Allstate Insurance?
Yes, West Amherst Office Park offers professional services, including event photography and real estate, and AldoMedia provides web design and electronics services, which might be useful for local business needs.