Jake Johnston - State Farm Insurance Agent

Reviews

• JH

  Jordan Han

  Oct 30, 2025
  5.0
  I've been with Jake Johnston since 2023 when I first moved out to Nevada from Washington state. I normally never bother to read or write reviews. I chose this agent because I had just gotten a contract to work out in a small mining town and he happened to be the closest agent. As it turns out, this was probably one of the best decisions I have ever made. Recently, I moved twice within the span of 3 months, and although I am further away from my agent, I have decided that I will continue with them for the foreseeable future. It is just incredibly hard to find a dependable agent who is supported by equally reliable staff. What really solidified my decision was a recent experience I had working with Stephanie V. Over the span of 48 hours, we went back and forth working on a renters' insurance policy that would be accepted by my new landlord. The leasing office kept rejecting my binder, citing so- and so- guidelines and I felt I was about to throw in the towel each time we came across a new problem, but Stephanie kept encouraging me to continue. She thought of various documents that she could supply me with to prove that I had renters' insurance that would adequately satisfy my landlord's demands. After 3 attempts, we finally dug up something that was approved. I want to give Stephanie a personal shout-out for sticking with me through this!
• JL

  john lewin

  Oct 29, 2025
  5.0
  I recently had the pleasure of working with Tianna and the entire staff, who demonstrated exceptional professionalism and patience throughout our interactions. They took the time to understand my insurance needs, offered tailored solutions, and thoroughly addressed all my questions. Their expertise and dedication to customer service were impressive, and I appreciate the help they provided. Thank you for your excellent service. J Lewin
• ZR

  Zaniah Reyna

  Oct 29, 2025
  5.0
  The Agents there have Great customer service, especially Adalynne She was very helpful in explaining all the policies and made the process quick and easy! If anyone is looking for an agent in the future I’d recommend her!
• RP

  Robert Partida

  Oct 28, 2025
  5.0
  I can’t say enough good things about the team at State Farm in Yerington. Addie went above and beyond to help me with a difficult situation, and she got everything figured out and in order for me. She was so helpful, patient, and easy to talk to.
• NH

  Nova Hall

  Oct 27, 2025
  5.0
  A few weeks ago I had to make changes on my auto policies. I went in and saw Stephanie Vawter. She was so knowledgable and professional. She is also friendly and personable. It's not easy to deal with people who think they're doing you a favor by paying you any attention at all, but Stepanie was just the opposite. She thanked me for being a customer and I could tell she meant it. I hope I get to deal with her in the future.

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