NV-747099 Our mission is to become your first choice for all of your insurance needs by establishing a personal relationship with you & helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance & Life Insurance throughout the Northern Nevada area. When the unfortunate incidents occur we pledge to be there to assist you-through the good & the bad. For those that do not know us, we are known for our service beyond the contract.
Went by this State Farm office daily and ment to come back later and never did. That is until the other day. My current insurance company couldn’t insure my next new car simply because of the car.
So I stopped by this State Farm office and had met Miranda, this changed everything. I couldn’t believe I had taken all this time to make the switch. In two heartbeats and a blink of an eye Miranda had taken care of any and all concerns I had, plus assured me that when my new car arrives and I share the vin number with her or her office that car will be covered. All this with a smile and lower rates.
Anyone having the want or need stop the headaches and visit this office.
HD
Heather D.
Jul 16, 2025
1.0
Extremely unprofessional and frustrating experience.
I had been a loyal State Farm customer for years, with minimal claims, but was dropped from coverage due to claims from other family members. I accepted that and we canceled our policy and moved on--only to be charged afterward through autopay (which we were never guided on how to turn off and was not accessible through my online account). This overdrew my bank account, and I was told a refund would take 2-3 weeks. When I explained the hardship this caused, I was met with a dismissive "that's the best I can do for you" and "have a nice day."
Worse, when I called to ensure autopay was finally turned off, the person who answered hung up on me. Absolutely unacceptable.
I had also called several times earlier this year to update billing information, which was not applied correctly to both policies. We were reported to the DMV due to this office's negligence, risking a fine.
Throughout all of this, I followed the correct steps, communicated clearly, and attempted to resolve things respectfully. I received no support, courtesy, or accountability from this agency. I would strongly caution anyone from trusting Nicole Williams' State Farm office with your insurance needs.
Frequently Asked Questions About Nicole Williams - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Nicole Williams - State Farm Insurance Agent?
No, you do not have to pay for a quote online. The agency offers free quotes.
What payment methods are accepted at Nicole Williams - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment info.
Who should I contact for questions about billing or payments?
Please contact your agent, whose phone number and email are on the details page of your bill.
What services can I manage using the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours of Nicole Williams - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:30 PM, and Friday from 9:00 AM to 5:00 PM. It is closed on weekends and major holidays.
Which insurance products are offered at Nicole Williams - State Farm Insurance Agent?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Can I save an insurance quote to finish it later?
Yes, you can save your quote and receive an email with a link to continue the application later.
What nearby services can I visit after my insurance appointment at Nicole Williams - State Farm?
You can visit nearby places like Align Physical Therapy Group for therapy, Arbor Cove at Virginia Lake for accommodation, or enjoy meals at Shanghai Bistro or Chili Dog.
How can nearby transportation options help me get to Nicole Williams - State Farm Insurance Agent?
Nearby transportation services like USA Fleet Solutions can assist with travel arrangements to reach the office conveniently.
Are there local wellness and fitness centers near Nicole Williams - State Farm Insurance Agent?
Yes, Iron 24 Fitness + Recovery and Sweat Reno - Infrared Saunas & Cryotherapy are nearby for your health and wellness needs.