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Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
We are excited to serve our community by helping you protect what matters most to you and your family! We are committed to providing help with the protection you need and providing invaluable information on protection you may not know you need. Do not leave yourself exposed- talk to our caring, knowledgeable and experienced staff today! We are excited for you to become part of our Allstate family!
Location
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Reviews
3.6
17 reviews
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- BBBarry Berkman2 days ago5.0I'd do it
- JRJulio RamirezMay 2, 20251.0Terrible service from her office staff. I did not want to renew our policy so I notified them and they refused to answer my calls or voicemails. They charged our mortgage more than a month in advance for a renewal I didn’t want and at a higher policy amount that I denied. Now I am stuck waiting for a refund on money they should have never received.
- JBJODIE BAug 30, 20232.0We have five vehicles insured with this agent. We gave her our business because the previous agent was terrible. Now, it seems the staff is having problems getting customers phone messages. I was in UC Davis Hospital a few weeks ago and found my checking account had been hacked. The first thing I did was call my autopays. Allstate was one. I also emailed them to take another card number. The woman told me not to worry and make the payment when I got home. The first thing I did was call them to make the payment. I finally got a call back and was told by a male rep that they require the current payment and the next month....just to be sure!? We have never been late or filed a claim. I asked to speak to Melissa directly. She did call back and I missed her call. However knowing I just had surgery, wouldn't you ask if you would like to send an email. Follow through with the staff is impossible. Getting break downs for each car is totally inaccurate. And, for the phone situation, it is very frustrating. It seems that an agent that had 5 vehicles to insure and make a commission on, would be a little more attentive to her customers. Time to look for someone that believes in their customers and knows situations do happen.
- SBSara BrantleyMay 20, 20225.0The Staff Here Are So Amazing. They Are Patient to Answer any Questions. They are Endlessly Knowledgeable and Will Never Let You Down. Anything Anyone Has Ever Wanted in an Insurance Company is Right Here with These Guys
Frequently Asked Questions About Milissa Kelley: Allstate Insurance
What types of insurance does Milissa Kelley: Allstate Insurance offer?
Milissa Kelley offers auto, home, life, motorcycle, flood, renters, boat, and business insurance services as part of Allstate.
What are the business hours for Milissa Kelley: Allstate Insurance?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on weekends.
Where is Milissa Kelley: Allstate Insurance located?
The agency is located at 1675 Lakeside Dr, Ste 102, Reno, NV 89509, United States.
How can I contact Milissa Kelley: Allstate Insurance?
You can reach them by phone at +1 775-329-5523 or email at mkelley@allstate.com.
Is it possible to schedule an appointment online with Milissa Kelley: Allstate Insurance?
Yes, appointments can be scheduled online via their reservation URL.
What languages are spoken at Milissa Kelley: Allstate Insurance?
They provide services in English and Spanish.
What should I know about the featured offers at Milissa Kelley: Allstate Insurance?
They offer great low rates on auto, home, and life insurance.
What nearby medical services are available around Milissa Kelley: Allstate Insurance?
Nearby medical services include Johnson Chiropractic Center, Quigley Chiropractic, Childs Family Dentistry, and Jack Sutton & Associates optometry and health services.
Are there any convenient grocery stores near Milissa Kelley: Allstate Insurance?
Yes, Albertsons and Save Mart grocery stores are close by, which can be convenient for combining errands with your visit.
What entertainment or shopping options are near Milissa Kelley: Allstate Insurance?
Nearby options include Heritage Collectables gift and hobby shop, Redbox rental kiosks, and local salons like Charisma Salon for a variety of services.