Karen Lima - State Farm Insurance Agent
4.9283 reviews
Certified by Karen Lima - State Farm Insurance Agent • Feb 08, 2026
Business Details
5458 Longley Ln, Reno, NV
89511, United States
Certified by Karen Lima - State Farm Insurance Agent • Feb 08, 2026
(775) 507-4600
Certified by Karen Lima - State Farm Insurance Agent • Feb 08, 2026
https://www.myagentkarenlima.com
Certified by Karen Lima - State Farm Insurance Agent • Feb 08, 2026
About
Certified by Karen Lima - State Farm Insurance Agent • Feb 08, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NV-552949 Our mission is to be your preferred, one-stop-shop for all your insurance needs. We are your local Good Neighbors, ready to help, and take good care of what you have worked hard to attain, lets protect you today. Call or text today!
Details
- Requires appointmentNot available
- Onsite servicesAvailable
- Free parking lotAvailable
- Free street parkingAvailable
Location
Certified by Karen Lima - State Farm Insurance Agent • Feb 08, 2026
Karen Lima - State Farm Insurance Agent
5458 Longley Ln, Reno, NV
89511, United States
Hours
Certified by Karen Lima - State Farm Insurance Agent • Feb 08, 2026
Reviews
4.9
283 reviews
5 stars
273
4 stars4
3 stars1
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Ivy, received high praise for being friendly, helpful, and knowledgeable, creating a welcoming atmosphere for clients.
Professionalism
While many agents were commended for their professionalism and thoroughness, there were complaints about unprofessional behavior from some staff, particularly regarding appointment management.
Knowledge and Support
Agents like Carolyn and Karen were noted for their detailed explanations and support in selecting appropriate insurance policies, enhancing customer confidence.
Mixed Experiences
Some customers reported negative experiences with specific agents, indicating inconsistency in service quality.
- GHG HillFeb 4, 20265.0Very friendly, Appt was right on time, Saved me a lot for car and renters insurance
- GOGina OladiJan 30, 20265.0I was looking to change Insurance companies and had called several Companies for quotes. When I called Karen Lima's Insurance office with State Farm for a quote. The person at the front desk was very professional and kind. After asking a few questions she transferred my call to an agent and I was given a quote right away. Normally, I would give my information and would have to wait for the Agent to call me back. It was different at this office and their prompt response was impressive and very appreciated. My husband comes home later than usual from work; The Agent was professional and even called us at home after work hours so he could answer my husband's questions. This office did everything right to earn our trust and business for two cars and home insurance.
- HKHeather KinnearOct 19, 20255.0Caroline is knowledgeable, enthusiastic and genuine. She definitely instills confidence in making the switch to State Farm
- SRsarahi Del RioOct 17, 20255.0They are so kind .We have been with them for years now and they have always been so helpful and they never fail to send me a birthday card or holiday card. I feel important and cared for.
- PHPatricia HansonOct 6, 20255.0Karen Lima explained in detail my coverages I was purchasing and what was important to add and n each home and auto policy. I have never worked with such a kind and informative insurance agent until now!! Thank you Karen!!
Frequently Asked Questions About Karen Lima - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Brand Certified Facts from Karen Lima - State Farm Insurance Agent
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Certified February 08, 2026Yext Knowledge Graph
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