Karen Lima - State Farm Insurance Agent

4.9
283 reviews

Business Details

5458 Longley Ln, Reno, NV
89511, United States
(775) 507-4600
https://www.myagentkarenlima.com

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NV-552949 Our mission is to be your preferred, one-stop-shop for all your insurance needs. We are your local Good Neighbors, ready to help, and take good care of what you have worked hard to attain, lets protect you today. Call or text today!

Details

  • Requires appointmentNot available
  • Onsite servicesAvailable
  • Free parking lotAvailable
  • Free street parkingAvailable

Location

Karen Lima - State Farm Insurance Agent
5458 Longley Ln, Reno, NV
89511, United States

Hours

Reviews

4.9
283 reviews
5 stars
273
4 stars
4
3 stars
1
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Ivy, received high praise for being friendly, helpful, and knowledgeable, creating a welcoming atmosphere for clients.

Professionalism

While many agents were commended for their professionalism and thoroughness, there were complaints about unprofessional behavior from some staff, particularly regarding appointment management.

Knowledge and Support

Agents like Carolyn and Karen were noted for their detailed explanations and support in selecting appropriate insurance policies, enhancing customer confidence.

Mixed Experiences

Some customers reported negative experiences with specific agents, indicating inconsistency in service quality.
  • GH
    G Hill
    Feb 4, 2026
    5.0
    Very friendly, Appt was right on time, Saved me a lot for car and renters insurance
  • GO
    Gina Oladi
    Jan 30, 2026
    5.0
    I was looking to change Insurance companies and had called several Companies for quotes. When I called Karen Lima's Insurance office with State Farm for a quote. The person at the front desk was very professional and kind. After asking a few questions she transferred my call to an agent and I was given a quote right away. Normally, I would give my information and would have to wait for the Agent to call me back. It was different at this office and their prompt response was impressive and very appreciated. My husband comes home later than usual from work; The Agent was professional and even called us at home after work hours so he could answer my husband's questions. This office did everything right to earn our trust and business for two cars and home insurance.
  • HK
    Heather Kinnear
    Oct 19, 2025
    5.0
    Caroline is knowledgeable, enthusiastic and genuine. She definitely instills confidence in making the switch to State Farm
  • SR
    sarahi Del Rio
    Oct 17, 2025
    5.0
    They are so kind .We have been with them for years now and they have always been so helpful and they never fail to send me a birthday card or holiday card. I feel important and cared for.
  • PH
    Patricia Hanson
    Oct 6, 2025
    5.0
    Karen Lima explained in detail my coverages I was purchasing and what was important to add and n each home and auto policy. I have never worked with such a kind and informative insurance agent until now!! Thank you Karen!!

Frequently Asked Questions About Karen Lima - State Farm Insurance Agent

Do I have to pay for a quote online?

No, you do not have to pay for a quote online. We offer free quotes!

Who do I contact if I have questions about billing or payments?

Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.

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