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NV-976576 Our mission is to become the communities most loved and trusted insurance provider. Our outstanding quality service and knowledge will separate us from the rest, making us the first and obvious choice for our customers. Providing Auto Insurance, Homeowners Insurance, Life Insurance, and Financial Services are just some of the ways we can help put you and your family in a better position for the future. Helping people manage the risks of everyday life: recover from the unexpected: and realize their dreams is our specialty. Stop by our local office or give us a call to get started!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Jake Johnston - State Farm Insurance Agent
1701 County Rd, Minden, NV
89423, United States
Hours
Reviews
5.0
197 reviews
5 stars
197
4 stars0
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individuals like Tianna, Adalynne, and Willow.
Knowledge and Support
Reviewers highlighted the team's knowledge and ability to explain insurance options clearly, making the process smooth and stress-free.
Efficiency
Many customers noted the quick response times and efficient service provided by the staff, which contributed to a positive experience.
Cost Savings
Several reviews mentioned the ability of the agents to save customers money on their insurance policies, enhancing overall satisfaction.
Recommendations
Numerous customers expressed their willingness to recommend the agency to friends and family, indicating a high level of trust and satisfaction.
- AMA MontielOct 29, 20255.0I had an outstanding experience working with Adalynne. She was professional, knowledgeable, and genuinely cared about finding the best coverage for my needs. Every question I had was answered clearly and the entire process was smooth from start to finish.
- FCFrances ChavezOct 28, 20255.0It is so difficult to receive good customer now a days, but with Jake Johnston and his team i definitely felt cared for and genuinely appreciated. Spoke with Adalynne she was a pleasure to speak to and most importantly she was very knowledgeable. Will definitely recommend this agency to anyone looking for reliable insurance and great customer experience
- IAiris Alonzo-BurgosOct 28, 20255.0I had such a great experience working with Adalynne Munoz. She was professional, patient, and genuinely cared about helping me with my needs. She took the time to explain everything clearly, made sure I understood all my options, and went above and beyond to make the whole process smooth and stress-free. It’s rare to find someone who provides this level of customer service.
- KHkurt heinrichsOct 27, 20255.0I want to thank Tianna Golliglee for all her wonderful efforts in getting all my vehicles insured as well as saving a bunch of money in doing so. Tianna diligently work through all the hurdles and got it done with little involvement from my end. She was great to work with. Thank you.
- TMTammy McConnellOct 25, 20255.0I really appreciate all of the help I received with an issue I was having with my old insurance company. Sarah and Stephanie were able to start up new policies with State Farm and even saved me quite a bit of money. I also appreciate the courtesy, professionalism and patience I am met with each time I have visited the Yerington office.
Frequently Asked Questions About Jake Johnston - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Jake Johnston - State Farm Insurance Agent?
No, you do not have to pay for a quote online. The agency offers free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services can I manage on the State Farm mobile app?
The app helps manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What coverage does Emergency Roadside Service provide?
It covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and mechanical labor for select services.
What are the office hours for Jake Johnston - State Farm Insurance Agent in Minden, NV?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays like Christmas and New Year's Day.
Can I pay for my insurance with credit cards?
Yes, payments are accepted via cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Can I purchase or change a policy online?
You can usually purchase a policy online at the end of the quote process and request coverage changes online, which will be processed by your agent.
Is it necessary to have an agent to complete the insurance process?
Yes, an agent is required to complete the process. If you do not have one, one will be assigned to you for your State Farm quotes and policies.
What nearby financial services can I find around Jake Johnston - State Farm Insurance Agent?
Nearby, you can visit Waddell & Reed and Jackson & Whitaker with LPL Financial for financial advising and mortgage services, which might complement your insurance and financial planning needs.
Are there health and wellness services near Jake Johnston - State Farm Insurance Agent?
Yes, you can find Healthy Bodies gym, Great Basin Physical Therapy and Performance Center, as well as multiple medical providers such as Mountainview Medical Associates and Valley Pediatric Dentistry close by, useful before or after your visit to the insurance agency.
What legal and real estate services are available near the insurance office?
Nearby options include Sierra Nevada Realty Group and Donna Sugden and Michele Wagner, eXp Realty for real estate, and Sullivan Law and Heritage Law Group for legal services, which could be valuable resources connected to insurance and financial planning.