Business Details
About
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NV-715883 Here at Shelby De Jesus Insurance Agency, my team and I are here to make life go right even when the unexpected happens. We take pride in making the insurance process relatable and easy to understand, and want to make sure you're protected from life's many road blocks and financial strains. As someone who grew up in Vegas area, I know all of possibilities one might face creating a foundation here (good and bad!) Here at my agency we are knowledgeable on the products we offer and want YOU to sit back, learn, and enjoy the process on how insurance can make life easier for you and the people you care about the most. In the end, my staff and I want to be there for your monumental life changes, as well as be part of the community in continuous changes. From our growing area, to our long standing neighborhoods it's all about the people who are surrounding us! At my agency we will continue to lend a hand, and do our part to help this area flourish! We can only hope that we can build lasting relationships that turn into family while providing the right insurance needs to you when you need it the most!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Shelby De Jesus - State Farm Insurance Agent
10680 Dean Martin Dr, Las Vegas, NV
89141, United States
Hours
Reviews
5.0
228 reviews
5 stars
224
4 stars2
3 stars1
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional service provided by agents like Shelby, Megan, and Angelique.
Efficiency
Many reviews highlighted the quick response times and efficient handling of insurance needs, making the process smooth and stress-free.
Personalized Care
Clients appreciated the personalized attention and care from agents, who took the time to understand their specific insurance needs and provided tailored solutions.
Value for Money
Several customers noted significant savings on their insurance premiums compared to previous providers, emphasizing the competitive pricing offered.
- MFMarques FullerJan 5, 20265.0The manager at State Farm handled my new account with friendly professionalism and care. Additionally, I appreciated her time, patience, and due diligence towards my service.
- GEGene EstradaNov 28, 20255.0Very helpful with going over my options for auto and life insurance. They gave me a great price and will be recommending to friends and family.
- JCJennifer CantrellNov 2, 20255.0Megan was amazing and very efficient!!! She showed me all the options possible and offered bundled savings!!
- FWFresh Start Music - Culture Fusion WorshipOct 21, 20255.0Megan is an excellent agent. She worked with me for over 3 months before securing our policies. She was patient and knowledgeable while answering all my questions. I would highly recommend Megan Johnson!
- MUMike UrsalOct 10, 20255.0I just recently moved my insurance to State Farm – Shelby De Jesus’ office, and I’m really happy I did! I came from another State Farm agent where I honestly wasn’t too satisfied. From the moment I walked into Shelby’s office, I could already tell the difference. The place feels very welcoming, and everyone there is so kind and professional. It was my first time visiting, and I even got to meet Shelby herself — something I never experienced at my previous branch, even after being with them for a long time. What really stood out to me was how involved Shelby is. You can see her working side by side with her team, which really shows how hands-on and dedicated she is. This office truly feels like home. I’m very happy to be part of this State Farm family!
Frequently Asked Questions About Shelby De Jesus - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Shelby De Jesus - State Farm Insurance Agent?
No, you do not have to pay for a quote online. They offer free quotes.
What payment methods are accepted by Shelby De Jesus - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information through the Digital Pay Payment Center by entering your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your agent using the phone number or email listed on the details page of your bill.
What services can I manage using the State Farm mobile app provided by Shelby De Jesus?
The app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at Shelby De Jesus - State Farm Insurance Agent?
It typically covers towing, delivery of gas, oil, battery or tires, locksmith services, and mechanical labor for select services.
What are the business hours of Shelby De Jesus - State Farm Insurance Agent?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Are appointments required at Shelby De Jesus - State Farm Insurance Agent?
No, appointments are not required although they offer online appointments and onsite services.
What nearby places can I visit around Shelby De Jesus - State Farm Insurance Agent?
Near the office, you can visit Life Nail Bar for beauty services, The Salt Room Cactus for massage therapy, and the UR Convenience Store Snax Smoke for quick shopping.
How can nearby coffee shops like Dutch Bros Coffee and Starbucks be useful to customers visiting Shelby De Jesus?
Customers can enjoy a coffee or snack before or after their visit to the insurance agency, making their trip more pleasant and convenient.
Are there any fitness or wellness options near Shelby De Jesus - State Farm Insurance Agent?
Yes, nearby places include IVI Performance gym and The Salt Room Cactus spa, offering opportunities for relaxation or fitness around your insurance visit.