Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
NV-977271 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Adam Robertson - State Farm Insurance Agent
10608 S Eastern Ave, Henderson, NV
89052, United States
Hours
Reviews
4.9
348 reviews
5 stars
339
4 stars3
3 stars2
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting agents like Jennifer, Dan, and Kimberly.
Agent Performance
Several reviews specifically commended agents like Mariana, Anna, and Yecenia for their professionalism and ability to provide clear, informative answers.
Billing Issues
Some customers expressed frustration over unexpected bill increases and difficulties in canceling policies, indicating a need for improved communication regarding billing.
Overall Satisfaction
Overall, customers reported positive experiences with the office, often mentioning their willingness to recommend the agency to friends and family.
Efficiency
Customers appreciated the quick and efficient service provided by the agents, especially when it came to obtaining quotes and processing insurance needs.
- MTMegan TwiggSep 16, 20255.0I’ve had such a great experience with this office! So friendly and knowledgeable! Thanks Kim for answering all of my questions and being so helpful!
- LBLola BrnaSep 3, 20251.0I’ve been a customer with State Farm for over 12 years, 5 years ago I moved to Vegas from Illinois so I had to switch agents and decided to stay with State Farm. My previous agent, Lill and Jay felt like family and every time I call Adam Robertson’s office I feel like I’m bothering them, it’s never pleasant! Jeniffer, Sorry I had a few questions about my policy.
- LALuke AndersonNov 4, 20225.0My wife and I recently sold our house and are relocating across the country. We will be renting for a year and needed information on renters insurance. We got in touch with Dan Pellinen and he helped us out. Very professional!!!
- BWBrandon WestonNov 4, 20225.0Great experience working with Dan. He helped me navigate through the process and made for a smooth transition. I highly recommend working with him.
- SRStefanie RuelasFeb 11, 20195.0Great to Amazing! Desiree was super helpful. Especially from my horrible experience at Allstate. She made it very easy for me to transfer my house and auto insurance to State farm! Thank you!
Frequently Asked Questions About Adam Robertson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Adam Robertson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on your bill's details page.
What can I do on the State Farm mobile app provided by Adam Robertson?
The app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one-hour locksmith services, and one-hour mechanical labor for select services.
What are the business hours for Adam Robertson - State Farm Insurance Agent?
We are open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I purchase my policy online through Adam Robertson's website?
Typically, you can purchase a policy online at the end of the quote process. If not, please contact your agent or Customer Care.
What payment methods are accepted at this State Farm location?
We accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Does Adam Robertson - State Farm Insurance Agent serve customers who speak Spanish?
Yes, services are offered in both English and Spanish.
What nearby places can I visit after my appointment at Adam Robertson - State Farm Insurance Agent?
You can visit Cookie Plug bakery for a treat or Starbucks for coffee nearby after your appointment.
Are there financial institutions near Adam Robertson - State Farm Insurance Agent to assist with banking needs?
Yes, nearby financial services include America First Credit Union, Nevada State Bank, Wells Fargo, and U.S. Bank.
If I need services related to vehicle insurance, are there other insurance agencies close by?
Yes, Mark Taylor: Allstate Insurance is located nearby for additional auto and home insurance services.