Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
Customer service is a priority at our agency in New Mexico and we understand the need to help insure what matters most to customers. I’m passionate about helping others because it makes me who I am and molds our agency as a whole.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Kimberly Zepeda: Allstate Insurance
755 S Telshor Blvd, Las Cruces, NM
88011, United States
Hours
Reviews
4.1
40 reviews
5 stars
31
4 stars0
3 stars0
2 stars
1
1 star
8
- PFParis Fischer5 days ago5.0Melissa had amazing customer service! & She was very honest and transparent which is exactly what I look for in an insurance agent. I am happy to refer her to others! Allstate, Melissa is great!
- LBLena BodeSep 8, 20251.0Problem after problem. Did a state to state transfer, was reassured it would be a seemless transition by Patricia, no extra fees. But whoops, they forget to cancel my policy with my old agency and I owe $. When I call for assistance dealing with something I was promised would not happen (and that I definitely do not need to cancel it myself), I was given the runaround. I called several times over the course of a week and was told by several assistants that I need to talk with the office manager. Surprise surprise, no call backs and complete avoidance. Call Saturday leaving a message wanting to cancel during office hours (because they hardly answer) and emailed agent with no response. Imagine if I had a actual claim.... Call today (9/8) after switching to Statefarm to cancel again. The receptionist doesn't ask me my name, or verify my identity in anyway. When I explain that there have been numerous red flags and no one will return my several messages, voicemails and emails she just says "ok, we will cancel it..." I said that I hadn't even given you my name, she says, Lena right? Totally unprofessional experience. She didn't even tell me what would happen with this month's payment and was supposed to send email verification, that after two hours, I still have not received.I would definitely choose someone else. Statefarm was $84 less a month with better coverage all around. *Update- called back two hours later, and they never canceled it 😑. Had to have it canceled again...
- WRWhite RoseFeb 17, 20222.0Very responsive for new policies. NON responsive for existing policy. Left voicemail & emails no response. Called 24/7 number and they were very helpful.
- JPJesus PalmaMay 27, 20215.0I would not do business anywhere else
Frequently Asked Questions About Kimberly Zepeda: Allstate Insurance
What services does Kimberly Zepeda: Allstate Insurance offer?
They offer insurance services including auto, home, life, motorcycle, renter's, boat, and business insurance along with insurance consultations.
What are the business hours for Kimberly Zepeda: Allstate Insurance?
The agency is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Where is Kimberly Zepeda: Allstate Insurance located?
Their office is located at 755 S Telshor Blvd, Ste G2, Las Cruces, NM 88011, USA.
How can I contact Kimberly Zepeda: Allstate Insurance?
You can reach them by phone at +1 575-222-1007 or by email at KIMZEPEDA@allstate.com.
Does Kimberly Zepeda: Allstate Insurance offer online appointments?
Yes, they offer online appointments through their reservation website.
Is Kimberly Zepeda: Allstate Insurance bilingual?
Yes, they provide services in English and Spanish to better assist customers.
Are there nearby places where I can relax or get beauty services around Kimberly Zepeda: Allstate Insurance?
Yes, nearby salons such as Salon No. 3, altnaildesigns, UnderGround Kuts Salon, and Gecko Tans offer beauty and spa services where you can relax before or after your insurance visit.
What dining options are available near Kimberly Zepeda: Allstate Insurance?
Nearby, you can enjoy dining at places like Tiffany's Pizza and Greek Cuisine for Mediterranean flavors or Mother's Place for Southern and American cuisine.
Are there any entertainment or activity spots near Kimberly Zepeda: Allstate Insurance?
Lost Cruces Escape Room, an amusement and activity center, is nearby for fun and interactive entertainment.
How can nearby places like health centers or professional services assist me when visiting Kimberly Zepeda: Allstate Insurance?
Nearby centers such as Health Street provide medical services, and firms like Zia Engineering & Environmental Consultants offer professional support, making this area convenient for multi-purpose visits.