Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
I make it my mission for me and my team to provide remarkable customer service. We are available to help 24/7 to help you manage the risks of everyday life, recover from the unexpected, and realize your dreams. Whether you are relocating to the Albuquerque or greater New Mexico area or a lifelong resident we look forward to assisting you and your family or your small business. Call me today for a free quote on your auto insurance, home insurance, life insurance or small business.
Location
Theresa Saiz-Wilmert - State Farm Insurance Agent
6301 Riverside Plaza Ln NW, Albuquerque, NM
87120, United States
Hours
Reviews
4.9
335 reviews
5 stars
324
4 stars1
3 stars1
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and helpfulness of the staff, particularly highlighting agents like Victoria, Melanie, and Sydney.
Efficiency
Many reviews noted the quick and easy process for setting up policies and handling paperwork, with several customers expressing satisfaction with the speed of service.
Knowledge and Support
Agents were frequently commended for their thorough explanations of policies and coverage options, helping customers make informed decisions.
Mixed Experiences
While most feedback was positive, some customers expressed frustration with claims handling and communication issues, indicating a need for improvement in these areas.
Long-term Relationships
Several long-time customers expressed loyalty to the agency, citing years of satisfactory service and a strong trust in the team.
- RDRichard DolanNov 15, 20251.0My son called 11/15/25, he was placed on hold for over ten minutes. When the agent came back on the line, she told him to go online or to come in to the local branch then hung up on him.
- DBDeni BrownellNov 13, 20255.0Very professional and explained everything to me. Just loved working with Victoria even if it was just by phone.
- NJNo-Leg JohnnyNov 3, 20255.0As far as paperwork goes, this was about as quick and easy as paperwork gets! Melanie was a fantastic agent to work with
- BABreaking bad RV tours ABQOct 28, 20255.0Teresa and her entire team including Victoria always do a fantastic job. I highly recommend State Farm for all your insurance needs.
- MCMary Ann CostelloOct 10, 20255.0Victoria was very personable and professional. She took care of everything!
Frequently Asked Questions About Theresa Saiz-Wilmert - State Farm Insurance Agent
What types of insurance services does Theresa Saiz-Wilmert - State Farm Insurance Agent offer?
They offer auto, home, life, renter's, and small business insurance services.
What are the business hours of Theresa Saiz-Wilmert - State Farm Insurance Agent?
The agency is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Where is Theresa Saiz-Wilmert - State Farm Insurance Agent located?
The agency is located at 6301 Riverside Plaza Ln NW, suite 2, Albuquerque, NM 87120, USA.
How can I contact Theresa Saiz-Wilmert - State Farm Insurance Agent?
You can call them at +1 505-792-2070 for inquiries or a free insurance quote.
What payment options are accepted at Theresa Saiz-Wilmert - State Farm Insurance Agent?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Theresa Saiz-Wilmert - State Farm Insurance Agent available 24/7 for assistance?
Yes, they offer 24/7 customer service to help manage risks and recover from unexpected events.
Are there any insurance agencies near Theresa Saiz-Wilmert - State Farm Insurance Agent?
Yes, Joe Keller: Allstate Insurance is a nearby financial service provider you might consider for insurance needs.
What entertainment options are near Theresa Saiz-Wilmert - State Farm Insurance Agent?
Twin Suns Comics and Games offers a fun nearby comic book and game store to visit before or after your appointment.
Where can I find dining options near Theresa Saiz-Wilmert - State Farm Insurance Agent?
Cali Burrito Co, a fast-food restaurant and diner, is located nearby for a quick meal.
What other professional services are located near Theresa Saiz-Wilmert - State Farm Insurance Agent?
Nearby professional services include McKinney & Associates (accountants), Kane Personal Injury (legal services), and Chris Gonzales - First Community Mortgage (mortgage lending).