I have lived in the Albuquerque area nearly all of my life. I love helping customers with their personal insurance needs, giving them the individualized attention they deserve.
It’s hard to explain, but somehow my agent was changed to a location far from where I am. I called up and was greeted by an incredibly professional, and compassionate person on the phone named Emily. She gave me all the information I needed to change agents, and then I asked her some questions and she was happy to give me the answers.
This is what I want in an agency, professionalism, coupled with compassion, and clear answers .
Emily is the only reason I have decided to stay with this agency . Shyler you most definitely need to give Emily a raise, she is extra extraordinary!
KR
kassandra romero
Jan 12, 2024
1.0
Whatever you do, do NOT use this agency for insurance. They are HORRIBLE!!! Due to their horrible customer service, and incompetent employees my policy was cancelled because they spelled my email address wrong which resulted in a lapse in coverage and extremely costly policy reinstatement!! Avoid at all costs and just call the insurance company for a policy on your own!!!
BS
bev segura
Jun 17, 2023
5.0
Highly recommend! My agent made sure I got all my discount to save me money and explained my coverages. The employees are very helpful when I call in.
AT
Arrianna Torres
Jun 17, 2023
5.0
Getting my quote was quick and they make it easy to get in contact with my agent. Everyone is so friendly.