Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NJ-3000559719
Our office strives to provide State Farm customers with the most efficient and professional service in the Point Pleasant New Jersey area. We primarily serve Monmouth and Ocean counties and surrounding areas as well as customers in all of New Jersey, New York and Pennsylvania.
We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ Insurance needs. We hope to be the first and preferred choice for your Insurance and Financial Services.
Location
Jen Ortiz - State Farm Insurance Agent
2133 Bridge Avenue, Point Pleasant, NJ
08742, United States
Hours
Reviews
5.0
125 reviews
5 stars
123
4 stars1
3 stars0
2 stars0
1 star1
- LLLuke LackeyDec 26, 20255.0Great experience very helpful and responsive
- MFMarvin FraserDec 16, 20255.0Outstanding service very informative big thank you to Maria who was very professional and sweet
- CWCorey WilsonDec 11, 20255.0Switched over from Progressive to State Farm. The representative's name, who handled my auto quote, Is michelle. She was polite attentive and patient with all my questions. After doing much shopping around for other auto quotes, I received the best rate from state farm and michelle. I am so happy with the outcome. And I look forward To starting the new year off right with a great car insurance company!
- KBKellie BDec 3, 20255.0We recently needed to renew our insurance with State Farm and I wanted to mention, their customer service is truly exceptional. From the moment we reached out for a quote, the attentiveness of Jenn and her staff was evident. They made us feel valued and understood, patiently answering all our queries with warmth and professionalism. What really stood out was her commitment to personalization. She took the time to learn about our specific needs and preferences, tailoring a plan that suits our needs. Their ability to balance detail-oriented service with a friendly demeanor made the entire process smooth and enjoyable. The team consistently follows up to ensure our satisfaction and provides reassurance that they are always available to assist with any future inquiries. In an industry where personal touch is often lacking, State Farm shines brightly as a beacon of exemplary service. Their dedication to customer care sets them apart, and I wholeheartedly recommend them to anyone seeking a truly customer-focused experience.
- TRTaylor ReynoldsNov 30, 20255.0Maria made the whole process so much easier. She made herself available to me on my schedule and answered all questions I had. I’m so happy that I decided to go with State Farm. The customer service is top notch.
Frequently Asked Questions About Jen Ortiz - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Jen Ortiz - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Jen Ortiz - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password. This will direct you to your billing and payment information.
What services does Jen Ortiz - State Farm Insurance Agent provide?
The office focuses on Auto, Home, Life, and Small Business Insurance needs, providing a personalized comprehensive review of your insurance requirements.
What are the office hours for Jen Ortiz - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays, as well as on certain holidays like November 27, 2025, December 25, 2025, and January 1, 2026.
Can I purchase a policy online through Jen Ortiz - State Farm Insurance Agent?
Typically, you can purchase a policy online at the end of the quote process. If this option is unavailable, please contact your selected agent or Customer Care.
Is it possible to save a quote to finish later when applying for insurance?
Yes, you can save your quote to continue at a later time. You'll receive an email containing a link to resume the application process.
What nearby businesses can I visit around Jen Ortiz - State Farm Insurance Agent?
Nearby, you can find Tropical Expressions (a gift shop), Jersey Dream Design Center (construction services), and Half Moon Point (a seafood restaurant) which you might want to visit before or after your appointment.
Where can I find financial services near Jen Ortiz - State Farm Insurance Agent?
Citizens Bank, Investors Bank, and Kearny Bank are nearby banks and mortgage brokers that offer financial services to complement your insurance and financial planning needs.
Are there any automotive-related services close to Jen Ortiz - State Farm Insurance Agent?
Yes, Street Scene Auto Service and Tony's AUTO BODY are nearby businesses offering automotive repair and customization, useful if you need vehicle services alongside your insurance.