Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
NJ-1124257 The mission of the Frantz Gaston Jr State Farm office is to proudly serve Paterson and surrounding Passaic County with insurance and financial services. Contact our office today for an insurance review to see where we can help you get value on auto insurance, home insurance, and more. Stop in and meet with our experienced insurance team to get covered today! NY-LA-1400337 NY-PC-1400337
Location
Frantz Gaston Jr - State Farm Insurance Agent
750 Broadway, Paterson, NJ
07514, United States
Hours
Reviews
4.9
2,681 reviews
5 stars
2,592
4 stars
45
3 stars6
2 stars3
1 star35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Multiple customers praised the agents for their professionalism, knowledge, and helpfulness, particularly highlighting Loriza, Laura, and Elidania.
Satisfaction
Many reviews expressed high levels of satisfaction with the service received, noting that agents made the process smooth and stress-free.
Communication
Customers appreciated the clear explanations and detailed information provided by agents, which helped them understand their insurance options better.
Recommendations
Several customers highly recommended specific agents, indicating a strong trust in their abilities and service quality.
- MRMatthew Raymond4 days ago5.0Frantz is very thoughtful and has expert knowledge of his profession.
- DLDiuny Luna5 days ago5.0I was attended to by Guillermo and he was super attentive and explained everything extremely well to me and my Spanish speaking mother! Thank you.
- JJJean Kilos JukioNov 7, 20255.0Loriza Es muy buen servicio y muy recomendado para todas esas personas que quieran venir
- SPSoribel PaulinoNov 4, 20255.0Loriza me brindó sus servicios el día de hoy, fue de muy gran ayuda. Todas mis preguntas y dudas fueron aclaradas y contestadas. Entre todas las buenas opciones que tienen de seguros me dio toda la información, especialmente de la que más me convenía. Muchas gracias Loriza y State Farm :)
- NCNahiriany Cruz cuetoOct 29, 20255.0mi experiencia el día de hoy ha sido muy satisfactoria y extraordinaria ya que el agente loriza me Dio un buen servio y me explicó muy claro y con mucho conocimiento sobre mi póliza de vida
Frequently Asked Questions About Frantz Gaston Jr - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
Can I manage my insurance and banking accounts using a mobile app?
Yes, the State Farm mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
Emergency Roadside Service typically covers towing to the nearest repair facility, delivery of gas, oil, a battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours of Frantz Gaston Jr - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays and certain holidays.
What payment methods are accepted?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What should I know about nearby childcare centers when visiting the office?
If you need childcare while visiting, KIDZ Korner Learning Center and Imani Center For Children are nearby day care and preschool options you might consider.
Are there any nearby dining options near the agency?
Yes, nearby restaurants like China House and 750 Broadway LLC offer convenient dining options before or after your visit.
What nearby medical facilities are close to the insurance agency?
Nearby medical services include Paterson Medical Evaluations, Haselkorn Alexander MD, and Just Kidz Pediatrics, which could be helpful for health-related inquiries while in the area.
How can local religious and community centers near the agency assist me?
There are several nearby religious and community centers like Temple Emanuel, Islamic Center of Passaic County (ICPC), and St. Theresa Church, which serve as places for community engagement and support.