NJ-1124257 The mission of the Frantz Gaston Jr State Farm office is to proudly serve Paterson and surrounding Passaic County with insurance and financial services. Contact our office today for an insurance review to see where we can help you get value on auto insurance, home insurance, and more. Stop in and meet with our experienced insurance team to get covered today! NY-LA-1400337 NY-PC-1400337
Location
Certified by Frantz Gaston Jr - State Farm Insurance Agent • Mar 01, 2026
Certified by Frantz Gaston Jr - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.9
2,542 reviews
5 stars
2,453
4 stars
43
3 stars6
2 stars3
1 star37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their excellent, attentive, and professional service.
Staff Knowledge
Many reviews highlighted the staff's knowledge and ability to explain insurance options clearly.
Communication Issues
Some customers expressed frustration with the lack of follow-through and communication regarding their insurance issues.
Overall Satisfaction
Overall, customers reported high satisfaction with their experiences, often recommending specific agents for their exceptional service.
DP
Darinet Paulino
Feb 24, 2026
5.0
I had an excellent experience working with Xabelis Reyes for my home insurance. From the very beginning to the end of the process, she was incredibly professional, knowledgeable, and attentive. She took the time to explain every detail clearly, answered all of my questions, and made sure I fully understood my options. I truly and confidently recommend her.
EJ
Elinton Jerez
Feb 24, 2026
5.0
Quiero agradecer a Xabelis Reyes, quien me atendió de manera excepcional en mi reclamo de seguro. Fue muy profesional, súper simpática y con un conocimiento impresionante. Gracias a ella, el problema se resolvió de manera rápida y clara. ¡Estoy muy agradecido!” Con Xabelis Reyes 🙏🙏😃😃😃😃
KM
Kelvin Madera
Feb 20, 2026
5.0
Muy excelente atenciones, siempre pendiente a buscarle la solución al cliente y siempre solucionar el problema, es una buena representante. Así como ella deberían de aber en todos los centros Del país, que Dios te bendiga sabelis sigue así
AP
Arlyn Peguero
Feb 18, 2026
5.0
I had a wonderful experience working with Yoanna at State Farm. She helped me with an insurance liability matter and handled everything with professionalism and care. She made a stressful situation much easier to navigate. I truly appreciate her support and highly recommend her to anyone needing insurance assistance.
JG
Juan Gomez
Feb 11, 2026
5.0
Contar con la ayuda de su representante Fanggit Chavez ha sido lo mejor, cambiamos actualmente nuestro seguro para vehículos y el de nuestra casa, y sus orientaciones fueron certeras, precisas y nos brindó gran seguridad para nuestra toma de decisiones ya que ella es muy servicial, excelente actitud de servicios y nos brindó gran confianza. Ustedes tienen uno de las mejores representantes de servicios que he tratado.
Frequently Asked Questions About Frantz Gaston Jr - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Brand Certified Facts from Frantz Gaston Jr - State Farm Insurance Agent
Frantz Gaston Jr - State Farm Insurance Agent partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: