Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
NJ-1124257 The mission of the F Gaston State Farm office is to proudly serve Parsippany and surrounding Morris County with insurance and financial services. Contact our office today for an insurance review to see where we can help you get value on auto insurance, home insurance, and more. Stop in and meet with our experienced insurance team to get covered today! DE-3002898297 PA-756931
Location
Frantz Gaston Jr - State Farm Insurance Agent
132 Baldwin Rd, Parsippany, NJ
07054, United States
Hours
Reviews
5.0
508 reviews
5 stars
504
4 stars0
3 stars0
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by agents, particularly highlighting Andrea, Rubab, and Jennifer for their professionalism, knowledge, and responsiveness.
Agent Expertise
Many reviews noted the agents' thorough understanding of insurance policies and their ability to explain details clearly, helping customers find the best options for their needs.
Positive Experiences
Overall, customers reported positive experiences with the agency, often mentioning their satisfaction with the assistance received and the ease of the insurance process.
Bilingual Support
Several customers appreciated the availability of bilingual support, which enhanced their understanding and comfort during the insurance process.
Areas for Improvement
A few customers expressed frustration with communication issues and delays in resolving certain account problems, indicating a need for improved follow-up and responsiveness.
- SJStacy JavierNov 6, 20255.0Juan is the best help me a lot!
- KAKaren AltamiranoOct 29, 20255.0Andrea … muy buen trabajo gracias 🙌
- JZJing zOct 28, 20255.0Rubab is a great agent who helps me do the house and car insurance bundle friendly, professionally. I got really good discount on my car and house insurance.
- JGjose gonzalezOct 23, 20255.0Muy contento con el gran servicio del staff de esta locacion gracias por el buen servicio.... gracias Andrea
- LLLuis LujanOct 21, 20255.0The best customer service I've ever seen in my life. , wonderful people, especially Andrea Zambrano, the best worker with very reasonable prices! I will recommend them!
Frequently Asked Questions About Frantz Gaston Jr - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Frantz Gaston Jr - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent for any questions about bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are on your bill's details page.
What services does the State Farm mobile app provide?
The mobile app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at this State Farm office?
Emergency Roadside Service typically covers towing, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Frantz Gaston Jr - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
What payment methods are accepted at this State Farm office?
Payments can be made with cash and major credit cards including Visa, Mastercard, Discover, and American Express.
What insurance products are offered by Frantz Gaston Jr - State Farm Insurance Agent?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Are there nearby places to grab a meal when visiting the State Farm office?
Yes, nearby options include Jimmy John's sandwich shop, Baldwin Pizzeria, Gourmet Cafe for Italian cuisine, Burger King, and Baldwin Bagels bakery.
Where can I do laundry or dry cleaning near the State Farm office?
You can visit Baldwin Laundromat or Green Pond Cleaners, both located near the office for laundry and dry cleaning services.
Are there financial services or banks near the State Farm Insurance Agent location?
Yes, nearby financial services include Bitcoin Depot ATM, LibertyX Bitcoin ATM, Picatinny Federal Credit Union, Virtual Accounting and Tax Solutions Inc, and Western Union.