Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NJ-1668812
The mission of our office is to help our policyholders manage the risks of everyday life and to be the first choice for all of your New Jersey insurance needs. We focus on Auto Insurance, Home Insurance, Renters Insurance, and Life Insurance throughout New Jersey, including the surrounding Linden area.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Marc Torres - State Farm Insurance Agent
433 N Wood Ave, Linden, NJ
07036, United States
Hours
Reviews
4.8
458 reviews
5 stars
433
4 stars
7
3 stars2
2 stars1
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and attentive, particularly highlighting agents like Venky, Matt, and Isa.
Professionalism
Many reviews noted the professionalism and patience of the agents, who took the time to explain policies and options clearly.
Efficiency
Several customers mentioned the quick and smooth processes for obtaining quotes and resolving issues, contributing to a positive overall experience.
Positive Recommendations
Numerous customers expressed their willingness to recommend the agency to others, citing their satisfaction with the service received.
- ALAndrew Lagos3 days ago5.0I Absolutely Love these 2 Nerina & Venky They Helped me So much with my Claim We need more people like them in this world ! Thank you Marc Torres 😉❤️
- PVPaul Viera4 days ago5.0Mr Venky Gunaseelan was a great and informative help in helping me resolve my problem.
- QWqueenie wilcoxDec 19, 20255.0So good afternoon I have a wonderful experience with Mr. Venky I told him my problem that I was going through with my insurance on my home and he put every effort into getting me the best offer on my home insurance thank you thank you thank you appreciate it if anyone out there and you want a good insurance get it from State Farm they have the best person to deal with your home insurance.
- DQdahL QDec 18, 20255.0For your insurance needs, I truly trust State Farm. Not only are they very courteous, they are also extremely helpful in guiding you to choose the insurance coverage that best fits your needs. We availed both life and car insurance, and they clearly explained all the necessary details. Most recently, Venky assisted me with the issuance of a new insurance binder and a temporary car insurance card, and he did so very quickly. The entire transaction was smooth and efficient, and Venky was exceptionally helpful throughout the process.
- CCChristineDec 10, 20255.0The staff here at Marc Torres are great and really care about their customers. Each one of them has been kind to be and explained the policies they had. I remember being in the office and someone took the time to explain their life insurance to me while my mom was talking to David about car insurance plans. When I called for questions due to a car incident I was involved in, they answer my questions on steps I should take and even personally took a look at a picture I sent asking for their opinion if I should have my car checked (it was very minor damage and I only had to pop my back bumper back in). Also, I wanted to mention Venky as he tried to help me and took the time to explain what renters insurance is. He even texted me specific details so I can have them to reference. Great customer service overall and the staff looks out for their customers!
Frequently Asked Questions About Marc Torres - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Marc Torres - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Marc Torres offers free quotes.
What payment methods are accepted at Marc Torres - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link and log in with your User ID and password to access billing and payment details.
Who should I contact if I have questions about billing or payments at this insurance agency?
Please contact your agent whose phone number and email are available on your bill's details page.
What services are offered through the State Farm mobile app by Marc Torres?
The mobile app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at Marc Torres - State Farm?
It typically covers towing, delivery of gas, oil, battery or tires, locksmith services for one hour, and mechanical labor for select services.
What are the office hours for Marc Torres - State Farm Insurance Agent in Linden, NJ?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Does Marc Torres - State Farm Insurance Agent offer services in languages other than English?
Yes, services are offered in both English and Spanish.
Are there nearby places to visit when coming to Marc Torres - State Farm Insurance Agent?
Yes, nearby places include Main Moon Chinese Restaurant and Two Tony's Pizza for dining, and Brown Leaf Books for book shopping.
How can nearby transportation or local amenities help when visiting Marc Torres - State Farm Insurance Agent?
Nearby services like Boost Mobile store and Linden Health Department can assist with mobile and health needs, making your visit to the insurance agency more convenient.
Are there beauty and wellness services close to Marc Torres - State Farm Insurance Agent?
Yes, there are several nearby salons like Haby Hair Braiding, LA Nails, and Dream Hair Studio where you can enjoy beauty treatments.