Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NJ-8809922 To assist customers with their insurance decisions and service their accounts. To maintain clarity and simplicity, while fairly providing directive on the options available to customers.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Hugo Gonzalez - State Farm Insurance Agent
715 Washington St, Hoboken, NJ
07030, United States
Hours
Reviews
4.9
406 reviews
5 stars
384
4 stars
8
3 stars2
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Rosa Quevedo received high praise for her exceptional customer service, being described as friendly, professional, and patient in assisting clients with their insurance needs.
Efficiency
Many customers noted the quick and efficient service provided by Rosa, highlighting her ability to streamline the insurance process and respond promptly to inquiries.
Knowledge and Support
Rosa was frequently recognized for her extensive knowledge of insurance policies and her willingness to explain options clearly, helping clients make informed decisions.
Mixed Pricing Experiences
Some customers expressed dissatisfaction with premium increases and the complexity of policy changes, indicating a need for clearer communication regarding pricing.
- JJJoeGJan 5, 20265.0Paloma provided me with great customer service, being patient with me throughout speaking with her.
- IGIliana GomezDec 19, 20255.0Rosa Quevedo una persona muy amable busco lo mejor para mi poliza la recomiendo la mejor
- ARAngie ReyesDec 16, 20255.0Rosa Quevedo was very professional. She took her time to answer all my questions regarding and explained the process very clearly.
- CMCatherine MinchalaDec 15, 20255.0I just moved to New Jersey from New York and I got insurance through State Farm. I am very satisfied with the services I received from Rosa Quevedo. She helped me save money by bundling my auto and life insurance. She is very friendly and really wants to help clients. She is diligent in communicating and was available to answer questions quickly and she assisted with getting Defensive Driver certification which gave me another discount on my auto insurance. She made the whole process quick and easy which I really appreciated. Moving is in it of itself difficult and this made at least that part seamless. Rosa is professional and knowledge. I recommend her as your new insurance agent. She is amazing! Thank you Rosa!
- JMJill MccabeDec 11, 20255.0Hugo and team were there for us when a claim was held up and took a great deal of time with State Farm. I Contacted Hugo and team and received many assurances they would do all they could to assist us during this difficult and stressful process. Hugo and team ALWAYS promptly responded to questions we had to help get claim resolved. Thank you to all. Highly recommend Hugo and his team!!!!!!
Frequently Asked Questions About Hugo Gonzalez - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for an insurance quote online at Hugo Gonzalez - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered!
Who should I contact if I have questions about billing or payments?
Please contact your agent. The agent's phone number and email are available on your bill's details page.
What services can I access through the State Farm mobile app?
The mobile app helps manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at this State Farm location?
It typically covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, one-hour locksmith services, and one-hour mechanical labor for select services.
What are the office hours for Hugo Gonzalez - State Farm Insurance Agent in Hoboken?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
What payment methods does this insurance agent accept?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I change my insurance coverage online with this State Farm agent?
Yes, you can request changes to your coverages online which will be forwarded to your agent for processing.
Are there nearby schools close to Hugo Gonzalez - State Farm Insurance Agent in Hoboken?
Yes, there are several nearby schools including Hoboken Charter School, Friends of Hoboken Charter School, Academy Of The Sacred Heart, A Whole New World Academy of Hoboken, and All Saints Episcopal Day School.
What nearby places can I visit for relaxation or beauty services around the State Farm office?
Nearby options include 718 Beauty Bar, Modern Nails & Spa, Moonlight Spa, and Fillir medical spa, offering a range of beauty and wellness services.
Are there convenient places for postal services near Hugo Gonzalez - State Farm Insurance Agent?
Yes, customers can visit the US Post Office or United States Postal Service nearby for mailing and shipping needs.