Hua (Henry) Yang: Allstate Insurance

Reviews

• WL

  wahson law

  Jan 19, 2023
  5.0
  Very helpful
• PS

  PM Studios

  May 18, 2021
  1.0
  I was shopping for comparable quotes on both my home and auto and contacted Henry for an 'apples to apples' comparison with my current coverages. He replied quickly and at first the prices were both great. Unfortunately once I started comparing them line by line, I found that Henry had totally ignored my directions. I had to go back to him several times to point out items he either forgot or ignored. This back and forth has been going on for over 2 month now and when he finally gave me equal coverages, as I had asked him for in the very beginning, his prices far exceeded my existing premiums. Fortunately I was warned to be careful with coverages and made sure to do my homework...and in doing so, I felt like I was doing Henry's job. If he had done as I had asked initially, and taken the time to make his first quote accurate, I would not have lost 2 months of my time. If this is how he handles new clients, all I can say it to BEWARE!!
• SC

  Steve Chase

  Sep 17, 2019
  5.0
  Mr. Yang helped me a lot when I had a rental car window breakin in CA with huge loss last month. His guidance was so helpful that my family recovered more than half of the cost of the loss with Allstate Home Insurance.
• AG

  Andy Ting (Gerber)

  Dec 2, 2016
  1.0
  This is absolutely the worst experience I've ever had with any type of agent of any product/service, to cancel a policy, it will take 3 calls to corporate customer service, extensive emails back and forth with the agent, and then 2 visits during your work week, and a direct ass lighting of the owner to accomplish the end goal... it's absolutely absurd and ridiculous... Never again, I'm extremely happy for Liberty Mutual... 24/7 customer service no matter what the issues (issues are normal, resolution of the issues are how confident you should feel in a provider of service) are you'll never be redirected or be told a false 24 hr turnaround... Started a cancellation policy on 10/6/16, today is 12/2/16...

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