NJ-1151258 Our mission is to insure the life you work hard for by providing personal attention and professional guidance for all of your insurance needs. As your advocates, we take pride in exceeding your expectations to build long-term relationships while allowing us to earn your referrals. With integrity as our most essential, guiding core value, we are dedicated to improving ourselves and strive to leave you, the customers, and our community, in a better place.
Customers consistently praised the professionalism, patience, and helpfulness of agents like Abhishek, Justan, and Sasha, highlighting their ability to explain insurance options clearly and address concerns.
Knowledgeable Staff
Many reviews noted the extensive knowledge of the agents, particularly in navigating insurance policies and finding the best rates, which contributed to a positive customer experience.
Positive Experiences
Overall, customers reported great experiences with the agency, recommending it for its friendly atmosphere and effective service, with several mentioning specific agents who exceeded their expectations.
Efficiency
Clients appreciated the quick and efficient service provided by the team, making the process of obtaining insurance smooth and stress-free.
Mixed Feedback
While most reviews were positive, there were a few complaints regarding billing issues and communication lapses, indicating room for improvement in these areas.
GK
Gina Keyes
2 days ago
5.0
Jenny truly went above and beyond. From the moment I walked in, she made me feel welcome—she even made me a coffee and was incredibly kind and patient with my kids. The office itself was beautiful, with warm red décor that made the space feel inviting and comfortable. Her genuine care, professionalism, and attention to detail turned what could have been a stressful insurance visit into a really pleasant experience. State Farm is lucky to have Jenny.
BG
Brook Goldsberry
4 days ago
5.0
Justan Hernandez was so helpful throughout the process. He made transitioning to a new insurance company easy and was very knowledgeable and patient .
LR
Liza Rodriguez
Jan 5, 2026
5.0
I have had the best experience with State farm customer service, specifically Bekah is great. She has provided me with an outstanding experience and I have needed lots of help. She has been patient, kind, understanding and extremely thorough. She follows up and follows through and makes sure that Im always getting the best rates. If anything goes wrong she is always on top of it. Thank Bekah from State Farm
RF
Rachel Fuertes
Jan 5, 2026
5.0
Bekah was a GREAT help in making changes to my policy. I have been putting off making the call for the longest time, but she was super friendly and knowledgeable in helping with savings!
SM
Stephanie Mcclure
Dec 29, 2025
5.0
Behak was beyond patient and helpful she guided me all the way through until my issue was figured. She remain professional and calm at all times and was extremely resourceful. I highly recommend her if anyone wants anything resolved.
Frequently Asked Questions About Sasha Buerano - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay for a quote online with Sasha Buerano - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted at Sasha Buerano - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link, enter your User ID and password to log in and view your billing and payment details.
What services are provided by Sasha Buerano - State Farm Insurance Agent?
They provide insurance and financial services, including auto, homeowners, life, renters, and business insurance.
What are the office hours for Sasha Buerano - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Does Sasha Buerano - State Farm Insurance Agent offer services in multiple languages?
Yes, services are available in English, Spanish, Tagalog, and Visayan.
Is there free parking available at Sasha Buerano - State Farm Insurance Agent?
Yes, onsite free parking is available for customers.
What nearby places can I visit before or after my visit to the insurance agency?
Nearby you can visit Meemah, an Asian and Malaysian restaurant, or enjoy a beauty treatment at NV Salon and Spa by Yajaira.
Are there convenient amenities near Sasha Buerano - State Farm Insurance Agent for errands?
Yes, there is a 24 Hour Coin Laundry and a 7-Eleven convenience store close by for your convenience.
Can public transit users easily find Sasha Buerano - State Farm Insurance Agent?
While specific transit stations aren't listed, nearby points like Twin Boro Physical Therapy and Brooklyn Boys Pizza and Deli can help orient visitors to the location on State Route 27.