Agents like Bryan and Jacob received high praise for their exceptional customer service, being described as helpful, responsive, and attentive to client needs.
Competitive Rates
Many customers reported significant savings on their insurance premiums compared to previous providers, highlighting the competitive rates offered by the agency.
Professionalism
The staff is consistently described as professional, knowledgeable, and friendly, contributing to a positive customer experience.
Communication
Customers appreciated the clear communication and thorough explanations provided by agents, making the insurance process easier to understand.
Mixed Experiences
While many reviews are positive, there are a few negative experiences regarding responsiveness and service quality, indicating inconsistency in customer satisfaction.
RD
Robin Dorff
3 days ago
5.0
Bryan Kilmer with Jacob Bramel State Farm Insurance in Bedford, NH provided outstanding service and attention to detail when I was interested in reviewing and possibly changing my home and auto insurance. Over a period of a few days, his attention to detail and thorough follow-up on all aspects of my insurance coverage was impressive. It also saved me quite a bit of insurance expense while expanding my coverage. He and the firm have my strongest and most enthusiastic recommendation.
CH
Carolyn Hemingway
Dec 31, 2025
5.0
We are so glad we switched to State Farm, Jacob Bramel insurance. We’ve received the most excellent service from Bryan Kilmer! He has patiently and professionally walked us through home, auto, and life insurance choices, saving us hundreds of dollars from our last insurance company. We’ve also had excellent service with Jacob Bramel, who worked with us through challenges with Health Care selection.
We could not recommend them highly enough. Thank you !
BD
Becca Durand
Dec 23, 2025
5.0
Brian and the team at State Farm’s are so helpful. They helped to get my husband and I insurance policies well as saving us money on our auto insurance.
JN
John mac neill
Dec 19, 2025
5.0
Always checking to be sure our insurance is on track during our recent move from another state to New Hampshire great job
DO
Derika Oldenburg
Dec 18, 2025
5.0
Bryan has been an outstanding partner throughout this process. He took the time to understand my needs and provided clear, comprehensive answers to all my questions. The proposed figures were very competitive, resulting in significant savings- hundreds of dollars compared to my previous insurer.
Frequently Asked Questions About Jacob L. Bramel - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay for a quote online at Jacob L. Bramel - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Jacob L. Bramel - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to log in and view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent whose phone number and email are available on the details page of your bill.
What services does the State Farm mobile app provide?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What are the office hours of Jacob L. Bramel - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 4:30 PM. It is closed on Saturdays, Sundays, and major holidays.
Where is Jacob L. Bramel - State Farm Insurance Agent located?
We are located at 273 S. River Rd., Suite 3, Bedford, NH 03110, United States.
Can I get insurance coverages changed online?
Yes, you can request changes to your coverages online, and your agent will process them.
What nearby wellness places can I visit close to the State Farm office?
You can visit Naturally Taylord Massage and Aroma Therapy or Enlighten Me Massage and Wellness for massage and spa services nearby.
Are there any fitness or martial arts centers near Jacob L. Bramel - State Farm Insurance Agent?
Yes, Bedford Martial Arts Academy East and Master An's Tae Kwon DO are nearby for sports and fitness instruction.
What nearby community services can I visit around the insurance agency?
You can check out the Jewish Federation of New Hampshire or PJ Library - New Hampshire for community and social services.