My wife, kids and I raise a few dozen beef cows on our land. If I’m not in the office, you’ll typically find me on the lake with my family or watching history programs with my kids.
They raise your rates without you knowing. I had just signed my policy renewals and a month later after signing my rates went up without me knowing. They never informed me of this, I called to ask and they said all they could do is cancel my policy. They canceled it and then proceeded to charge me for the increased amount. I did not pay the increase amount, I paid the amount I signed for when renewing my policy and now they are saying they will cancel my insurance completely unless I pay. He then continued to yell and be condescending as I tried to get things straightened out. They refused to understand or help me and then hung up the phone without giving me any answers or clarification.
TW
Therese Wiebelhaus
Jun 14, 2020
5.0
Very good service. Michael has always ben very helpful and has always taken time to answer any Questions I have had. I do appreciate the great value compared to other companies