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NE-100281618 The Michelle Boden State Farm office of Lincoln, NE has a unique and personal approach to insurance; we provide our policyholders with reliable customer service, along with the superior auto insurance, life insurance, health insurance and home insurance coverage available. We provide you with the confidence that, should the unexpected happen- you are covered.
Location
Michelle Boden - State Farm Insurance Agent
5740 Old Cheney Road, Lincoln, NE
68516, United States
Hours
Reviews
5.0
226 reviews
5 stars
221
4 stars3
3 stars1
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and responsive, often going above and beyond to assist with their insurance needs.
Knowledge and Support
Agents, particularly Conner and Mary, were noted for their thorough explanations and guidance, making complex insurance topics easy to understand.
Efficiency
Many reviews highlighted the quick turnaround times for quotes and policy changes, with customers appreciating the ease of communication and prompt service.
Long-term Relationships
Several customers expressed loyalty to the agency, citing long-term positive experiences and a strong trust in the team's ability to meet their insurance needs.
Competitive Rates
Customers reported satisfaction with the competitive pricing of policies, often noting significant savings compared to previous insurers.
- JLJoyce LehnNov 2, 20255.0Conner was very helpful, informative, and patient as he assisted me in selecting which insurance plans would work best for me needs. I’m very appreciative of his guidance with this process.
- LFLee FroehlichOct 30, 20255.0Michelle and her staff could not be any more helpful!! They go to every limit to help and it’s appreciated! Ty Conner!! You saved the day!
- LMLuteca MartinsOct 30, 20255.0Super lovely and informative! Love the rates and hope to be with you all for a longer period of time :)
- JLJoyce LehnOct 22, 20255.0Conner was very helpful and patient with providing me information about options offered by State Farm. I greatly appreciate his assistance!
- ASAudric ScheidelOct 16, 20255.0I’ve had a mixed experience with insurance companies in the past, but I have nothing but fantastic things to say about Michelle’s office. Every member of her staff answers on my first call and work diligently to help with anything I may need. Most of all they are kind and take the time to explain issues and how policies work, fantastic service, highly recommended anyone give them a call.
Frequently Asked Questions About Michelle Boden - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Michelle Boden - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
Who can I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on your bill's details page.
What services are available through the State Farm mobile app?
The app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at this location?
It typically covers towing, gas/oil/battery/tires delivery, locksmith services for one hour, and mechanical labor for select services.
What are the office hours of Michelle Boden - State Farm Insurance Agent?
Monday to Thursday 9:00 AM to 5:30 PM, Friday 9:00 AM to 5:00 PM, closed on Saturdays and Sundays.
What payment methods are accepted at this insurance office?
Cash, American Express, Discover, Mastercard, and Visa are accepted.
Can I purchase an insurance policy online with Michelle Boden - State Farm?
Typically yes, at the end of the quote process. If not, please contact your selected agent or Customer Care.
Is Michelle Boden - State Farm Insurance Agent bilingual?
Yes, services are offered in English and Spanish.
Are there any nearby health services close to Michelle Boden - State Farm Insurance Agent?
McCracken Chiropractic Clinic and NAMC - Nebraska Animal Medical Clinic are nearby and convenient for health and pet services.
Where can I find places to eat near Michelle Boden - State Farm Insurance Agent?
Nearby dining options include Daffodil Mediterranean Cuisine and Catering, Fortune Palace Chinese Restaurant, and Cupcakes & More bakery.
What nearby retail stores could I visit when I come to Michelle Boden - State Farm Insurance Agent?
Crazy 4 Consignment and Uniform Connection are local clothing stores nearby, along with Four Star Card and Gift Gallery for gifts and stationery.