Caswell Insurance Services Inc

4.9
197 reviews

About

Insurance Agency
Caswell Insurance Services, Inc. was established in Yanceyville, North Carolina in 1984 by Cecil L. Page and Graham Dailey. Their goal was to establish an agency that was local and could provide a hometown level of service offering the products that were available on a nationwide scale. Mr. Dailey cultivated an agency with local employees establishing personal connections with his clients that were rooted not only in the town of Yanceyville but Caswell County as a whole. Mr. Dailey’s background began in finance with First Union and with his reputation for dependability and quality services along with a level of customer service that was above industry standards his agency quickly grew and expanded into neighboring Rockingham County. Reidsville Insurance Center was established in 1997 as a division of Caswell Insurance Services. Mr. Dailey again replicated his formula of quality products with above-standard customer service for residents of the city of Reidsville. Graham’s son, Irvin became the director of Reidsville Insurance Center 4 years into his career and expanded the services to encompass most of Rockingham County. Irvin became the President and Chief Executive Officer of Caswell Insurance Services, Inc., and Reidsville Insurance Center in May 2015. Establishing a clear plan to offer personal and commercial products to individuals and businesses alike, Irvin and his staff have worked diligently to maintain the standards that his father established almost 40 years ago. It is the mission of Caswell Insurance Services and Reidsville Insurance Center to guide our clients thru the insurance industry and educate them on the requirements of their state of residency regarding their auto insurance as well as the ins and outs of coverage for a home or business. All this while making sure the clients have a sense of community within the agency and not simply one agent but a team of agents that go above and beyond for them. We are an agency that is based in the belief of service to our communities. We all look forward to getting to know you.

Location

Caswell Insurance Services Inc
1208 Main St, Yanceyville, NC
27379, United States

Hours

Reviews

4.9
197 reviews
5 stars
189
4 stars
4
3 stars
3
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for their friendliness, professionalism, and willingness to go above and beyond for clients.

Expertise

Customers appreciate the knowledgeable agents who provide tailored solutions and effective communication regarding their insurance needs.

Value

Many reviews highlight the competitive rates and significant savings customers have experienced with their policies.

Long-term Relationships

Numerous clients express loyalty and satisfaction, often mentioning years of positive experiences with the agency.

Community Focus

The business is recognized for its local, family-oriented atmosphere, making clients feel valued and cared for.
  • DD
    Danny
    Nov 9, 2025
    5.0
    Always great
  • TC
    Tracy Carter
    Sep 5, 2025
    5.0
    I had an amazing experience with Caswell Insurance! Not only did they save me money on my home and auto policies, but their service is top notch. They care about their clients and it shows in every interaction. Responsive, informed, professional but down to earth--I couldn't ask for more!!!
  • KL
    Karsin Lee
    Aug 13, 2025
    5.0
    I ❤️ Patti
  • DH
    Denise Haag
    Jul 23, 2025
    5.0
    Shoutout to Jennifer and Madi! 🤩 They handled a very frustrating issue for us and were so professional and sympathetic to our frustration. We felt so relieved when they stepped in and took care of our insurance issue. Caswell Insurance is the best!! Would give them 10 stars for their awesome team and money saved on our insurance over the years! ⭐️
  • VL
    Vicki Lassiter
    Jul 17, 2025
    5.0
    Wonderful experience working with Kendall and Madi. Polite, professional, knowledgeable and on top of things. I look forward to a long association with Caswell Insurance Services.

Frequently Asked Questions About Caswell Insurance Services Inc

What types of insurance products does Caswell Insurance Services Inc offer?

Caswell Insurance Services Inc offers Home Insurance, Auto Insurance, Life and Health Insurance, and Commercial Lines products.

What are the operating hours for Caswell Insurance Services Inc?

The agency is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.