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NC-1000564190 Our mission is to help our customers move closer to financial security and realize their dreams in life. We take the time to build a solid foundation with insurance protection, an efficient savings strategy, and a bulletproof retirement plan. The real benefit is an empowerment of resources to turn your intentions into reality. Customers choose to work with us because of our passion, experience, and commitment to serve as a resource for their insurance needs. We show a genuine interest in helping preserve and protect lifestyle, assets, and loved ones. We value authentic and significant relationships with our customers and love being a part of the journey.
Location
Rick Babusiak - State Farm Insurance Agent
3516 Vest Mill Rd, Winston-Salem, NC
27103, United States
Hours
Reviews
4.9
427 reviews
5 stars
406
4 stars6
3 stars2
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and efficient service provided by the staff, highlighting their willingness to help and clear communication.
Expertise
Many reviews noted the agents' knowledge and ability to provide tailored insurance solutions, helping clients save money and understand their policies better.
Responsiveness
The agency was frequently commended for its quick response times and effective problem-solving, making clients feel valued and supported.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to miscommunication and service errors, indicating room for improvement.
- CCCassandra ClarkDec 1, 20255.0Mrs. Kayce Watson, I am truly grateful for the excellent service I received. From start to finish, the experience was professional, friendly, and efficient. She went above and beyond to make sure everything was handled with care, and I appreciated the clear communication throughout the process. Thank you for your dedication and for providing such outstanding service!
- JHJoseph HambyNov 21, 20255.0We had a fantastic experience working with Rick Babusiak State Farm to get coverage for our home and three cars. Sue was especially great to work with—she really listened, provided several options, and took the time to answer all of our questions. There was absolutely no pressure to purchase; instead, she gave us a holistic look at all of our insurance coverage so we could make informed decisions. We were even able to reduce both of our policies by a couple hundred dollars while increasing our coverage. We feel very confident in our insurance now and highly recommend Rick Babusiak State Farm and Sue to anyone looking for coverage.
- RLRobert LawsonNov 20, 20255.0This agency always answers the phone quickly, points me to the correct person to assist, and the assistance is rendered competently and quickly. A distinguishable pleasure from most customer service outreaches today where one is held on the phone interminably while being interrupted with a message "...please stay on the line; your call is important to us."
- PPPhillipNov 19, 20255.0I have been with Rick Babusiak State Farm office for over 10 years now and it has been the best insurance company I have dealt with. Just today Leslie called me to go over my renewal and made sure to make me aware of some of the things I might want to change and gave me some options on how I could save even more on my bill. From the moment I’ve been with them they have all been super helpful and I feel like have always looked for ways to help me save. I would absolutely recommend them to anyone.
- RFRachel FayNov 18, 20255.0Leslie is always so helpful and easy to work with whenever I have questions or need assistance with my policies!
Frequently Asked Questions About Rick Babusiak - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Rick Babusiak - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login and view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent for questions about bills, payments, or Renewal Coverage Offers. Your agent’s phone number and email are available on your bill's details page.
What services can I manage with the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What coverage does Emergency Roadside Service include?
Emergency Roadside Service typically covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
Where is Rick Babusiak - State Farm Insurance Agent located?
The office is located at 3516 Vest Mill Rd, Winston-Salem, NC 27103, USA.
What are the business hours for Rick Babusiak - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:30 PM and closed on weekends and public holidays.
Are there any nearby financial services where I can manage additional financial needs?
Yes, nearby you can find First Merchants Financial Services and Ameris Bank Mortgage Office which offer banking, financial advising, and mortgage lending, helpful if coordinating your insurance with other financial plans.
What nearby services can I use along with my insurance visit to support health and wellness?
Nearby, there are Massage and Skincare by Rhonda and Hall Chiropractic Sports and Injury Clinic offering massage therapy and chiropractic care to help you relax and maintain well-being.
Are there professional and legal services near Rick Babusiak - State Farm Insurance Agent that can assist with related needs?
Yes, The Law Office of Michelle Vincler and US Immigration Attorneys are nearby and can provide legal services that may complement your insurance planning or personal affairs.