NC-1000364757 - Our goal is to be a one stop resource where the Wilmington, NC community can get help with their AUTO INSURANCE, HOME INSURANCE, LIFE INSURANCE and FINANCIAL SERVICES needs. We build long term relationships based off of honesty, integrity and dependability. We would love to help you with any of your insurance or financial services needs or we can always start with a free car insurance quote. Give us a call today!
Details
Online appointmentsAvailable
Onsite servicesAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Jonathan Calhoun - State Farm Insurance Agent • Feb 01, 2026
Certified by Jonathan Calhoun - State Farm Insurance Agent • Feb 01, 2026
Reviews
5.0
467 reviews
5 stars
460
4 stars2
3 stars1
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Kressa, Casey, and Amy received high praise for their responsiveness, professionalism, and willingness to help customers with their insurance needs.
Knowledge and Expertise
Customers noted the agents' deep industry knowledge and ability to explain complex insurance options clearly, leading to tailored policies that meet individual needs.
Efficiency
Many reviews highlighted the smooth and quick processes for obtaining quotes and making policy changes, with several customers expressing satisfaction with the overall ease of their experiences.
Cost Savings
Several customers reported significant savings on their insurance premiums after switching to State Farm, particularly with the assistance of agents like Kressa.
NW
Nathan Windham
Jan 30, 2026
5.0
Kressa was a huge help in getting my insurance transferred. Very responsive and communicated with me throughout the whole process.
DR
Devin Ripper
Jan 27, 2026
5.0
Kressa O’Connor sets the standard for what an exceptional auto insurance agent should be. From the initial consultation through policy execution, she demonstrated a rare combination of deep industry knowledge, professionalism, and genuine client advocacy. She took the time to thoroughly explain coverage options, identify gaps others often overlook, and tailor a policy that provided strong protection at a competitive rate—without any pressure or upselling.
What truly distinguished Kressa is her responsiveness and attention to detail. Questions were answered promptly and clearly, If you’re looking for an auto insurance agent who is knowledgeable, transparent, dependable, and truly works in your best interest, I can recommend Kressa O’Connor without hesitation.
RK
Roger Kaufold
Jan 27, 2026
5.0
This office is wonderful to work with. Very knowledgeable, friendly and professional staff, esp. Casey. They are prompt at returning phone calls too. Switching all my insurances to State Farm.
BG
Benjamin Grooters
Jan 25, 2026
5.0
Working with Nathan has been a pleasure! Always helpful and attentive to our needs. 10/10 recommend working with this agency.
KL
Kirstin Lunaas
Jan 21, 2026
5.0
Everyone is always eager to help when I have any questions.
Casey has been very helpful with my inquiries about adding a new car to my policy!
Frequently Asked Questions About Jonathan Calhoun - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Jonathan Calhoun - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login and view your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent. Agent contact details are available on your bill's details page.
What services are offered by Jonathan Calhoun - State Farm Insurance Agent?
They offer Auto, Homeowners, Life, Renters, Business insurance and Financial Services.
What are the office hours for Jonathan Calhoun - State Farm Insurance Agent?
Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 3:00 PM, closed on weekends and major holidays.
Does Jonathan Calhoun - State Farm Insurance Agent provide wheelchair accessible services?
Yes, the office has wheelchair accessible seating and restrooms and also offers onsite services and online appointments.
Can I get roadside assistance through Jonathan Calhoun - State Farm Insurance Agent?
Yes, Emergency Roadside Service covers towing, delivery of gas/oil/battery/tires, locksmith services, and mechanical labor for select services.
What nearby places can I visit around Jonathan Calhoun - State Farm Insurance Agent?
Nearby you can visit Economy Signs (an advertising and sign making agency), McDonald's for a quick meal, and the UPS Access Point for your shipping needs.
How can nearby restaurants complement my visit to Jonathan Calhoun - State Farm Insurance Agent?
You can enjoy a meal at nearby restaurants such as McDonald's, Asian Buffet, Papa John's Pizza, KFC, or Hardee's before or after your appointment.
Are there any health or wellness services near Jonathan Calhoun - State Farm Insurance Agent?
Yes, nearby places include Dr. Nimara Snyder (chiropractor), Coastal Horizons Clinica Latina (mental health services), and Massage Therapeutic Spa.
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Certified February 01, 2026Yext Knowledge Graph
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