Business Details
About
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NC-1000409544 My Mission is to help the members of my community create an individual game plan to protect against the risks of everyday life, and plan for future success. My team and I help our customers by offering the knowledge and options to make the right decisions about the products and services we offer. Call or email us for a free quote on auto insurance, home insurance, renters insurance, life insurance and health insurance!
Location
Greg Ochipa - State Farm Insurance Agent
1039 S College Rd, Wilmington, NC
28403, United States
Hours
Reviews
4.9
230 reviews
5 stars
224
4 stars2
3 stars1
2 stars2
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and responsive, providing excellent customer service.
Knowledgeable Staff
Customers appreciate the agents' expertise and ability to provide clear information and solutions for their insurance needs.
Positive Atmosphere
The office environment is described as welcoming and calm, contributing to a pleasant customer experience.
Efficient Processes
Many reviews highlight the quick response times and efficient handling of requests, making interactions smooth and hassle-free.
Long-term Relationships
Several customers express loyalty to the agency, citing positive experiences over many years and a commitment to maintaining their insurance needs.
- CRCatherine RobergeNov 17, 20255.0Tammy was so helpful, cheerful and efficient. Super easy setup process!!
- RCriss colNov 14, 20255.0State Farm, this branch and today particularly; Tammy has always been there for all our driving needs.
- ETElizabeth TylerNov 13, 20255.0Been with this office for several years. The best customer service and fast! Filing and navigating claims is very easy. Highly recommend.
- RMRebecca MNov 11, 20255.0The entire staff is extremely helpful. I have had nothing but great Service from such an awesome team!
- DNDonnie NixonSep 19, 20255.0I decided to visit Greg Ochipa's Insurance agency based on the positive reviews it had received. But, I was skeptical: maybe those reviews were given by family and friends. My skepticism, thankfully, turned out to be unwarranted. When I entered the office, I noted that the atmosphere was light and calm. Hannah, the agent who helped me, was friendly and engaging. Greg Ochipa stopped by Hannah's desk to greet me and thank me for choosing his agency. He also presented as friendly and engaging. Granted, it was my first impression. But, if first impressions are lasting impressions then I feel that this agency is a good choice for anyone seeking genuine customer service and appreciation for one's patronage.
Frequently Asked Questions About Greg Ochipa - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay for a quote online at Greg Ochipa - State Farm Insurance Agent?
No, you do not have to pay for a quote online. They offer free quotes.
What payment methods are accepted at Greg Ochipa - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment info using the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
Contact your agent whose phone number and email are available on the details page of your bill.
What services are offered by Greg Ochipa - State Farm Insurance Agent?
They offer auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance services.
What are the business hours of Greg Ochipa - State Farm Insurance Agent?
The office is open Monday to Friday from 8:30 AM to 5:00 PM and closed on weekends and major holidays.
Can I manage my insurance and banking accounts using a mobile app?
Yes, the State Farm mobile app helps you manage accounts, get roadside assistance, file claims, and more.
Are there any nearby places I can visit before or after my appointment at Greg Ochipa - State Farm Insurance Agent?
Yes, nearby places include Luna Beauty Collective LLC for beauty services, Subway if you want a quick meal, and LibertyX Bitcoin ATM for convenient bitcoin transactions.
How can the nearby Subway restaurant be convenient for customers of Greg Ochipa - State Farm Insurance Agent?
Customers can grab a quick sandwich or meal at Subway before or after visiting the insurance office, making it convenient during their trip.
What beauty and wellness options are available near Greg Ochipa - State Farm Insurance Agent?
Nearby options include The Take Down "Braids & More", Phurah Pallu Studio, Garden Nails and Spa, Serenità Massage Therapy, and Iris Skin Care for various salon and spa services.