Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NC-8420518 At John Moody State Farm our mission is to provide Charlotte and surrounding Mecklenburg County with reliable insurance coverage they can count on. Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, business insurance, and much more. Stop in and meet with our experienced insurance team to stay covered.
Location
John Moody - State Farm Insurance Agent
3913 Providence Rd S, Waxhaw, NC
28173, United States
Hours
Reviews
4.9
318 reviews
5 stars
305
4 stars
6
3 stars0
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful service provided by John Moody and his team.
Expertise
Many reviews highlighted the agents' knowledge and ability to explain insurance options clearly, making the process easier for clients.
Efficiency
Clients appreciated the quick response times and seamless processes when obtaining quotes and setting up policies.
Value
Several customers noted significant savings on their insurance premiums after switching to John Moody's agency.
Mixed Experiences
While most feedback was positive, there were a few negative reviews regarding customer service, indicating some inconsistency in experiences.
- JFJames Fitzgerald3 days ago5.0I had called in for some help to get my premiums looked at for car insurance and then look at adding homeowners as well. Katie was helping me over the phone and then I went into the office and Tiffany helped me finish it all up. They made it very easy for me to switch my coverages and reduce my premiums! Thank you ladies for helping me through this process you made it simple and smooth!
- SHsaleem hameer6 days ago5.0John truly sets the standard for what customer service should look like. From start to finish, he was incredibly prompt, responsive, and genuinely customer-centric. Even though my renters insurance policy is a small amount in the grand scheme of things, John treated it with the same care, urgency, and attention as if it were a major account. What stood out most is how he consistently went above and beyond—answering questions thoroughly, following up proactively, and making sure everything was handled smoothly without ever making it feel transactional. That level of effort speaks volumes about his ethics and integrity. It’s clear John truly cares about each and every customer, not just the policy. Highly recommend working with John if you want someone who is knowledgeable, trustworthy, and genuinely has your best interest at heart.
- SKsachin karande6 days ago5.0Got a very good insurance on my new vehicle. Thanks State Farm!
- SPShwet PrabhatDec 11, 20255.0Phillip was very proffesional to work with, was on top of the entire process, followed up on time and provided the best solution for my needs!
- KKknowledge085Dec 10, 20255.0John and team are an awesome group to work with! Customer service is a 10/10! My windshield was struck with an item that fell off a truck. John helped to get the claim going and stayed online to make sure all issues were covered before exiting the call! Above and beyond and very much appreciated!
Frequently Asked Questions About John Moody - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for an online insurance quote at John Moody - State Farm Insurance Agent?
No, online quotes from John Moody - State Farm Insurance Agent are free of charge.
Who should I contact for billing or payment questions?
Please contact your State Farm agent; their phone number and email are available on your bill's details page.
What services can I access through the State Farm mobile app?
You can manage insurance and banking accounts, request roadside assistance, file claims, and more via the app.
What does Emergency Roadside Service cover at John Moody - State Farm Insurance Agent?
It typically covers towing, delivery of fuel or battery, locksmith services, and limited mechanical labor for covered vehicles.
What are the office hours for John Moody - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Where is John Moody - State Farm Insurance Agent located?
They are located at 3913 Providence Rd S, Suite D, Waxhaw, NC 28173, USA.
What types of insurance does John Moody offer?
They offer auto, homeowners, renters, life, motorcycle, property, boat, pet, and business insurance.
Can I purchase or change my insurance policy online?
You can typically purchase policies online after quoting and request coverage changes online, which will be processed by your agent.
What nearby places can I visit around John Moody - State Farm Insurance Agent?
Nearby you can visit Open Book Beverage Company bookstore, Ice Cream & Pizza Works for dining, or Snap Fitness Waxhaw to work out.
How can nearby businesses like Roberts Law Group or Mike de Julien State Farm help me?
Roberts Law Group can assist with legal matters, while Mike de Julien State Farm provides additional insurance and financial services in the area.
Are there wellness or personal care services near John Moody - State Farm Insurance Agent?
Yes, Studio U Salon & Spa and Ling Massage offer beauty and wellness services nearby for relaxation before or after your visit.