NC-6581184 At the Philip Thomas State Farm Agent office in Rocky Mount, NC, we provide reliable insurance services to our Good Neighbors in and around Nash and Edgecombe counties, including Whitakers, Battleboro, Wilson, Red Oak, and beyond. Our mission is to help people protect what they care about most with comprehensive Auto, Home, Life, Health Insurance, and more. Call us or stop by to discuss your insurance needs with our dedicated team today!
I recently transferred to this agent because my previous agent chris habit retired. They have so far been very professional and helpful. Keller called me to make all of my information was correct and to welcome me.
ML
Maurice Lynch
Nov 12, 2025
5.0
The Philip Thomas State Farm Insurance office is the best! His office embodies what it means to be treated like family. Whether it's home, auto, life insurance etc.they have always made sure we've had the correct coverage for our needs. Whether it's a billing, claim or a general question, they will find the best solution for you. They do everything with a willingness that is so appreciated!
MM
Miriam
Nov 12, 2025
5.0
I’ve been very satisfied since my switch over to State Farm. They have the best customer service and make every interaction smooth and efficient! It has now been a little over a year since the change, and happy to report they have remain consistent throughout with their friendliness and communication! No regrets here! :)
SS
Shameeka
Nov 11, 2025
5.0
Listen this was a minor accident I hit a tire that was somehow left on middle of hwy 95! Damaged the front end of vehicle and scared me to death! But my agents are indeed the best they called to check on me, I'm talking sincere not just wasting precious time but genuinely concerned about their customer!! In the words of Tina Turner they are simply the Best!!!
AT
Artra Titus
Nov 5, 2025
5.0
Tabitha Griffin was the most efficient and knowledgeable representative I've never met. She heard my need and took care of it. I am very grateful and appreciate her service 🙏🏾.
Frequently Asked Questions About Philip Thomas - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for an insurance quote online at Philip Thomas - State Farm Insurance Agent?
No, you can get a free quote online from Philip Thomas - State Farm Insurance Agent without any payment.
How can I contact Philip Thomas - State Farm Insurance Agent if I have questions about billing or payments?
Please contact your agent directly; their phone number and email are available on your bill's details page. You can also reach out to Philip Thomas via email at philip@bestncinsurance.com or phone at +1 252-977-1102.
What insurance services does Philip Thomas - State Farm Insurance Agent offer?
They provide Auto, Home, Life, Health, Renters, Motorcycle, Boat, Pet, Business, and Property insurance to customers in Rocky Mount and surrounding areas.
What are the office hours for Philip Thomas - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays like Thanksgiving, Christmas, and New Year's Day.
Can I purchase or change my insurance policy online with Philip Thomas - State Farm Insurance Agent?
Yes, you can typically purchase a policy online after getting a quote and request coverage changes online, which will be processed by your agent.
What payment methods are accepted at Philip Thomas - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What nearby dining options are available around Philip Thomas - State Farm Insurance Agent?
Nearby restaurants like Barley and Burger, Spicy Pickle, Mr. Beast Burger, The Grille on Zebulon Road, and Sonic Drive-In offer a variety of cuisine options for a meal before or after your visit.
Are there any nearby automotive services customers can visit around Philip Thomas - State Farm Insurance Agent?
Yes, nearby automotive services include Valvoline Instant Oil Change, Shell Rapid Lube, Whistle Express Car Wash, and Rip Tide Car Wash and Rapid Lube for vehicle maintenance.
What nearby retail and beauty services are available close to Philip Thomas - State Farm Insurance Agent?
Nearby retail and beauty options include Clair de Lune boutique, Signature Nail Spa, Moxie hair salon, and Phil's Hair Works beauty salon for shopping and personal care.
How might nearby insurance agencies impact my choice to visit Philip Thomas - State Farm Insurance Agent?
There are other insurance agencies nearby, such as Gus H Tulloss Insurance and leaco insurance. Comparing services might help you select the best agent to meet your needs, but Philip Thomas offers a comprehensive range of coverage with local expertise.