Certified by Osborne Insurance Services • Mar 08, 2026
Health Insurance AgencyInsurance Agency
Finding affordable health insurance that meets your needs is often a stressful process. There are so many companies and plans that choosing one can be overwhelming. That's where Osborne Insurance Services can help. We are a local agency providing affordable health insurance in Raleigh, NC, since 1997. We offer personalized services to apply for and maintain a health insurance policy. Our providers are carefully chosen to give you high-quality plans at an affordable price. If you're looking for Obamacare, our Marketplace experts can also help you navigate the often confusing Affordable Care Act to see which plan fits your needs and budget best. Finding health insurance shouldn't be stressful, so allow us to make this process easier. Contact us today to learn more!
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Wheelchair accessible entranceAvailable
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Certified by Osborne Insurance Services • Mar 08, 2026
Certified by Osborne Insurance Services • Mar 08, 2026
Reviews
5.0
497 reviews
5 stars
489
4 stars5
3 stars0
2 stars0
1 star3
IC
Irene C
May 23, 2024
1.0
My husband and I moved to the U.S. on April 30, 2024, and on May 1, 2024, we contacted Marylina Rogers via email, introduced by a friend, to help us apply for health insurance. From May 1 to May 3, we exchanged several emails. During this period, Marylina seemed very enthusiastic and was willing to answer our questions. However, after May 3, she suddenly stopped responding. I waited until May 7 and sent another email asking about the progress. She replied on May 8, stating that she would contact me again on May 22 to go through the plans and assured me not to worry.
As May 21 approached, I had received no further communication from her. Not knowing the time or method she planned to use to go through the plans, I emailed her again on the morning of May 21 to ask about the schedule for May 22. There was still no response. On May 22, after waiting all day, I sent another email around 4 PM asking how we should discuss the health insurance. About 30 minutes later, she replied, "What time tomorrow is good for you to speak on the phone?" This was frustrating because she originally said she would get back to me on May 22 to go through the plans. In that same email, she also asked, "Do you speak English?" which made me very uncomfortable. All our prior communication had been in English, so I didn't understand what she meant or implied by this question, but it made me feel quite uneasy.
Nevertheless, I replied that I would be available for a call the next day (today) around 2 PM and asked if she could provide some information beforehand so I could have a preliminary understanding of the insurance plans. Once again, she disappeared and didn't respond. Now, it's way past 2 PM, and I haven't received any call or email. I am extremely frustrated and helpless with this whole process. I am currently pregnant and informed Marylina of this situation, emphasizing the necessity and urgency of the insurance for us. It's now almost the end of the month, and if this drags into June, we might have to wait until July to start using the insurance. I am very worried about my baby's health, but it is evident that this insurance agent lacks empathy.
BP
Brittney Parker
Sep 12, 2022
5.0
Val has been a huge help. She is great with communication and keeping me informed. Thanks to her i have affordable insurance!! She’s very helpful, kind & pleasant. I highly recommend her!
RT
richard tracy
Aug 23, 2022
5.0
The staff recommended a health plan for me and my wife that works for us and we can afford.
PB
Paula Bagwell
Aug 23, 2022
5.0
Osborne Insurance Services made my search for health insurance so easy and seamless. Michael, Jr. and his team have been helpful, available, and quick to respond to all my questions & concerns. I highly recommend them!
Frequently Asked Questions About Osborne Insurance Services
What exactly does Osborne Insurance do?
As health insurance agents, we guide you through the complicated process of finding the best health plan for your unique needs. We work with all the major insurers, and you pay nothing extra for our services.
How much does health insurance cost?
The biggest factor is your income. Most people qualify for tax credits that discount your price. They also look at your household size, and where you live. We help you calculate all this.
What income counts for the tax credits?
We help you estimate your current year's household income. Not what you made in the past. You provide an estimate and receive a tax credit accordingly. The tax credits are then reconciled with your final income on the tax return later. The specific metric is called the Modified Adjusted Gross Income.
Which plan is best for me?
We’ll talk about your healthcare needs, as well as look up doctors and prescriptions with you. Again, income is a big factor. At lower income levels you get enhanced benefits on Silver plans. Generally, we recommend lower-cost plans that include things like doctor visits covered at a copay from day one.
What about Medicare Insurance?
We offer that too! Medicare is generally for people aged 65 and older. We’ll look at both Medicare Advantage and Medicare Supplement plans, from a variety of insurance companies. We’ll run your prescription list and doctor list to find the plan that fits your needs.
What do you charge for your services?
Our services are at no cost to you! We are paid a commission by the various health insurers. We’ll help you find a plan at the beginning, but we are also your agent moving forward and we help you any time with questions, or for help with your plan. Each year we guide you through a renewal process to make sure you have the best plan for the upcoming year.
What services does Osborne Insurance Services provide?
Osborne Insurance Services offers affordable quality health care insurance, free initial consultations, family and individual healthcare plans, and application assistance.
Which insurance companies does Osborne Insurance work with?
We work with all the major insurers including Aetna, BlueCross BlueShield, Humana, Mutual of Omaha, United Healthcare, and WellCare.
How much does it cost to use Osborne Insurance Services' assistance?
Our services are free to you. We are paid commissions by insurance companies, so there is no extra charge for our help.
What are Osborne Insurance Services' hours of operation?
We are open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Where is Osborne Insurance Services located?
We are located at 4928 Windy Hill Dr, Suite A, Raleigh, NC 27609, United States.
Does Osborne Insurance Services provide help with Medicare insurance?
Yes, we assist with Medicare Advantage and Medicare Supplement plans for people aged 65 and older, helping you find the best plan for your needs.
Is Osborne Insurance Services accessible for customers with disabilities?
Yes, our office has a wheelchair accessible entrance to accommodate customers with disabilities.
Which nearby health and medical services can I visit in the area?
Nearby, you can visit Primal Integrative Health Group, Renovo Natural Health LLC, Better Aesthetics Medspa, and Premier Nursecare Solutions for various health and wellness services.
What nearby counseling and mental health options are available around Osborne Insurance Services?
Nearby counseling and mental health services include Alisha Sumter and Attuned Psychotherapy, both providing professional mental health support.
Are there other insurance agencies near Osborne Insurance Services?
Yes, nearby insurance agencies include Insurance For All Needs Agency, Brown-Phillips Insurance, and Rick Riggsbee - Ethridge and Associates for additional insurance support options.
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