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Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Raleigh, NC.
I hac a good experience with tamika thank you for everything
AC
Antanaisa Colvin
Dec 1, 2025
1.0
My mother called in to get a quote and we spoke with WENDY who is rude deliberately called us the wrong name Even after we’ve corrected her multiple times, she continued to call us. The wrong name talked over us the whole time. I didn’t even get a chance to get the quote done because the representative was so rude. Highly recommend not going to this location!
CN
Charles Nelson
Nov 17, 2025
5.0
Ms.Joyner was very patient and professional in answering any,all questions promptly.Thank you for an excellent experience.
ZR
Zina Romero
Oct 29, 2025
5.0
Sylvia was great. She was patient kind thoughtful. She made the stressful process of trying to find car insurance super easy. I was reluctant at first with how long I know the process can be, but she really made it easy transaction from beginning to end. I really appreciate her as an insurance policy representative and she honestly should be training other people and Customer Service. She never wasted my time, she could clearly hear my children in the background and she got me through the process as quickly as possible and as efficiently as possible I appreciate her so much thank you!
RN
Rhonda Nelson
Oct 16, 2025
5.0
Sylvia was very patient and knowledgeable. She made my experience pleasant.
Frequently Asked Questions About Direct Auto Insurance
What types of insurance does Direct Auto Insurance in Raleigh, NC offer?
Direct Auto Insurance offers auto, life, motorcycle, and renter's insurance coverage options.
Where is Direct Auto Insurance located in Raleigh?
Direct Auto Insurance is located at 3627 New Bern Ave, Raleigh, NC 27610, USA.
What are the business hours of Direct Auto Insurance?
The office is open Monday through Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Does Direct Auto Insurance provide services onsite and offer online appointments?
Yes, they offer onsite services and online appointments for your convenience.
How can I contact Direct Auto Insurance?
You can reach them by phone at +1 919-231-3544 or email at BU2474@directauto.com.
What languages are supported at Direct Auto Insurance?
Direct Auto Insurance primarily supports English-speaking customers.
What nearby dining options can I visit when I'm at Direct Auto Insurance?
Nearby dining options include Wang's Kitchen, Subway, Popeyes, Hardee's, Papa John's Pizza, and Castillo Mexican Restaurant for various meal choices.
Are there nearby beauty and spa services close to Direct Auto Insurance?
Yes, you can visit nearby beauty salons and spas such as Crystal Nails, Billionaires Barber Shop, Flamboyant Beauty Palace, Aunty African Hair Braiding, Toi's Beauty Palace and Company, and Beauty Land.
What mobile phone stores are near Direct Auto Insurance for telecom needs?
Nearby mobile phone stores include Cricket Wireless Authorized Retailer, Total Wireless, Metro by T-Mobile, Boost Mobile, Rent N Roll, and T-Mobile for your telecommunications and device needs.
Is there a gas station near Direct Auto Insurance where I can refuel?
Yes, there is a Shell gas station nearby for your fueling and convenience store needs.