Chad Richards - State Farm Insurance Agent

4.9
360 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyBusiness Insurance Service
To help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We have offices in both Raleigh and Clayton, NC. Our insurance agency can also help guide you in your financial decisions by offering Mutual Funds for your personal retirement, education savings, business retirement and a variety of other account types. State Farm Bank offers the convenience of Online Banking, Credit Cards and Loans as well. Like a good neighbor, State Farm is there.

Location

Chad Richards - State Farm Insurance Agent
5300 Six Forks Road #109, Raleigh, NC
27609, United States

Hours

Reviews

4.9
360 reviews
5 stars
349
4 stars
4
3 stars
0
2 stars
0
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

The agency is praised for its exceptional customer service, with multiple agents being highlighted for their responsiveness, professionalism, and willingness to go above and beyond for clients.

Agent Expertise

Agents like Kerry, Brian, and Destiny are frequently commended for their knowledge and ability to explain insurance options clearly, making the process easier for customers.

Claims Handling

While many customers report positive experiences with claims assistance, there are some negative experiences noted regarding claims handling and communication from the agency.

Long-term Relationships

Many customers express loyalty to the agency, having been clients for years and appreciating the consistent quality of service and support they receive.

Community Engagement

The agency is recognized for its involvement in the community and for providing resources beyond just insurance, such as financial planning assistance.
  • ZH
    Z Hanshaw
    5 days ago
    5.0
    The team here takes me back to growing up and going into the local State Farm office with my Dad. While in a major city, the team still gives that small town feel with their personal service.
  • SS
    steven s
    Nov 15, 2025
    5.0
    Great folks really nice to deal with I’d recommend them thank you Steven S
  • AD
    Aimee Dudley
    Nov 13, 2025
    5.0
    Kerry is a gem to interact with! Fun, helpful and professional. We’ve been a client for years - placing personal and commercial lines with Chad and his staff. Always a pleasure!
  • JH
    Jason Hubert
    Nov 11, 2025
    5.0
    Customer service is always top notch. What the app lacks, the reps make up for.
  • KF
    Kristina Fowler
    Sep 16, 2025
    5.0
    I can't recommend State Farm and State Farm agent Destiny highly enough. She is very professional and personable. She helped me switch my homeowners insurance to my new home and made this transition very smooth and easy. Thank you for helping me with my transition! I have my primary residence and my rental property and my auto insurance with State Farm.

Frequently Asked Questions About Chad Richards - State Farm Insurance Agent

What types of insurance services does Chad Richards - State Farm Insurance Agent offer?

They offer Auto Insurance, Home Insurance, Life Insurance, Renter's Insurance, and Business Insurance.

Where is Chad Richards - State Farm Insurance Agent located?

The office is located at 5300 Six Forks Road #109, Raleigh, NC, 27609, USA.