To help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We have offices in both Raleigh and Clayton, NC.
Our insurance agency can also help guide you in your financial decisions by offering Mutual Funds for your personal retirement, education savings, business retirement and a variety of other account types. State Farm Bank offers the convenience of Online Banking, Credit Cards and Loans as well. Like a good neighbor, State Farm is there.
The agency is praised for its exceptional customer service, with multiple agents being highlighted for their responsiveness, professionalism, and willingness to go above and beyond for clients.
Agent Expertise
Agents like Kerry, Brian, and Destiny are frequently commended for their knowledge and ability to explain insurance options clearly, making the process easier for customers.
Claims Handling
While many customers report positive experiences with claims assistance, there are some negative experiences noted regarding claims handling and communication from the agency.
Long-term Relationships
Many customers express loyalty to the agency, having been clients for years and appreciating the consistent quality of service and support they receive.
Community Engagement
The agency is recognized for its involvement in the community and for providing resources beyond just insurance, such as financial planning assistance.
ZH
Z Hanshaw
5 days ago
5.0
The team here takes me back to growing up and going into the local State Farm office with my Dad. While in a major city, the team still gives that small town feel with their personal service.
SS
steven s
Nov 15, 2025
5.0
Great folks really nice to deal with I’d recommend them thank you Steven S
AD
Aimee Dudley
Nov 13, 2025
5.0
Kerry is a gem to interact with! Fun, helpful and professional.
We’ve been a client for years - placing personal and commercial lines with Chad and his staff. Always a pleasure!
JH
Jason Hubert
Nov 11, 2025
5.0
Customer service is always top notch. What the app lacks, the reps make up for.
KF
Kristina Fowler
Sep 16, 2025
5.0
I can't recommend State Farm and State Farm agent Destiny highly enough. She is very professional and personable. She helped me switch my homeowners insurance to my new home and made this transition very smooth and easy. Thank you for helping me with my transition! I have my primary residence and my rental property and my auto insurance with State Farm.
Frequently Asked Questions About Chad Richards - State Farm Insurance Agent
What types of insurance services does Chad Richards - State Farm Insurance Agent offer?
They offer Auto Insurance, Home Insurance, Life Insurance, Renter's Insurance, and Business Insurance.
Where is Chad Richards - State Farm Insurance Agent located?
The office is located at 5300 Six Forks Road #109, Raleigh, NC, 27609, USA.
What are the office hours for Chad Richards - State Farm Insurance Agent?
They are open Monday through Thursday from 9:00 AM to 5:30 PM, and Friday from 9:00 AM to 5:00 PM. The office is closed on Saturdays and Sundays.
What payment options are accepted at Chad Richards - State Farm Insurance Agent?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Chad Richards - State Farm Insurance Agent provide financial services?
Yes, they offer guidance on financial decisions including Mutual Funds for retirement, education savings, and other accounts, as well as online banking, credit cards, and loans through State Farm Bank.
How can I contact Chad Richards - State Farm Insurance Agent?
You can reach them by phone at +1 919-783-0500 or visit their website at https://www.chadrichards.com/
Are there any fitness or wellness centers near Chad Richards - State Farm Insurance Agent?
Yes, Opulence Body Studio, a gym and fitness instruction center, is nearby. Customers can visit there for wellness activities before or after discussing insurance needs.
What other insurance agencies are located near Chad Richards - State Farm Insurance Agent?
RDU Insurance Agency is close by, offering auto insurance and home and rental insurance, providing additional options for customers in the area.
Are there any beauty or spa services near Chad Richards - State Farm Insurance Agent for customers interested in self-care?
Yes, Copeley Hogan and Laser Hairapy provide laser hair removal and spa services nearby, offering convenient self-care options around your insurance visit.
What nearby services could help when visiting Chad Richards - State Farm Insurance Agent for financial or legal advice?
Nearby services include Covenant Estate Planning LLC for financial advising and Fedbanker & Associates for trusts and financial services, which could complement your insurance and financial planning needs.