Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NC-7811837 My vision is to be a respected professional insurance and financial services office within the community. We will work to insure your risks and to help build your tomorrow. We strive to meet and exceed customer expectations by operating under core values of integrity, professionalism and genuine care and concern.
Location
Kimberly Carroll - State Farm Insurance Agent
8474 Caratoke Highway, Powells Point, NC
27966, United States
Hours
Reviews
5.0
144 reviews
5 stars
142
4 stars1
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the agency for its excellent customer service, highlighting the responsiveness and helpfulness of agents like Bill Swain and Kim Hartman.
Knowledgeable Staff
Many reviews noted the extensive knowledge of the staff, particularly in providing clear explanations and guidance on insurance policies and options.
Professionalism
The agency's staff were frequently described as professional, courteous, and efficient, contributing to a positive overall experience for clients.
Long-term Relationships
Several customers mentioned their long-term relationships with the agency, indicating a high level of trust and satisfaction over many years.
- JGJulia GroomDec 12, 20255.0Bill Swain was absolutely wonderful helping me with a new homeowner's policy. He was thoughtful, knowledgeable, responsive, and very patient with my many questions.
- SDscott durumDec 4, 20255.0Kim Hartman was extremely responsive to my request to change some documentation on our policy.
- RARoss AndersonDec 3, 20255.0Kim's staff were prompt, professional, helpful and courteous. Glad to be doing business with them!
- CDChris DowningNov 12, 20255.0Great firm- been using them for years. Kimberly and Kim are great to work with- very professional and responsive to my requests.
- DMDanat MayzanovOct 24, 20255.0The whole team at Kim Carrol's agency is an absolute pleasure to work with! Have been with them for almost a decade and every time I need help - someone is available with extensive information. Highly recommend!
Frequently Asked Questions About Kimberly Carroll - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a insurance quote online at Kimberly Carroll - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Kimberly Carroll - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password to view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email are available on the details page of your bill.
What services does the Kimberly Carroll - State Farm Insurance Agent offer?
They offer insurance and financial services including auto, homeowners, life, renters, and business insurance.
What are the business hours of Kimberly Carroll - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and certain holidays.
Can I manage my insurance and banking accounts through a mobile app?
Yes, the State Farm mobile app allows you to manage your accounts, get roadside assistance, file claims, and more.
Is Kimberly Carroll - State Farm Insurance Agent part of any local business associations?
Yes, the agency is a member of the Caratoke Chamber of Commerce and the Outerbanks Chamber of Commerce.
What nearby real estate agencies can I visit around Kimberly Carroll - State Farm Insurance Agent?
Nearby real estate agencies include Katеryna Rush Real Estate, Beverly Mineo OBX Realtor, Julie Santo Realtor, RE/MAX Coastal Associates, Eillu Real Estate, and OBX MVP Realty which you may visit for real estate services or consult alongside your insurance needs.
Are there any nearby recreational places to visit near Kimberly Carroll - State Farm Insurance Agent?
Yes, nearby you can enjoy H2OBX Waterpark for fun and relaxation, or visit Coastal Consignment Boutique for shopping, and The Muse buzz for dining options.
What local businesses near Kimberly Carroll - State Farm Insurance Agent might be useful for home services or improvement?
Nearby you can find Johns Brothers Security for home services, KD Seamless Gutters for gutter installation and repair, and Chaney Enterprises - Powells Point for building supplies.