Brand Certified
Steve Carpou - State Farm Insurance Agent
5.0(915 reviews)
Certified by Steve Carpou - State Farm Insurance Agent • Apr 12, 2026
Business Details
3601 Matthews-Mint Hill Rd, Matthews, NC
28105, United States
Certified by Steve Carpou - State Farm Insurance Agent • Apr 12, 2026
(980) 262-3002
Certified by Steve Carpou - State Farm Insurance Agent • Apr 12, 2026
https://www.switchtosteve.com/
Certified by Steve Carpou - State Farm Insurance Agent • Apr 12, 2026
About
Certified by Steve Carpou - State Farm Insurance Agent • Apr 12, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
NC-17350190
Our mission is to discover and insure what is most important to our neighbors. Together we will help more people, in more ways, forever.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Steve Carpou - State Farm Insurance Agent • Apr 12, 2026
Steve Carpou - State Farm Insurance Agent
3601 Matthews-Mint Hill Rd, Matthews, NC
28105, United States
Hours
Certified by Steve Carpou - State Farm Insurance Agent • Apr 12, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
5.0
915 reviews
5 stars
905
4 stars7
3 stars0
2 stars0
1 star3
- MOMelissa Owensby5 days ago5.0I loved my experience with Sierra, very friendly, helpful, knowledgeable, and quick to respond. Thank you!
- LMLinda Mcgirt6 days ago5.0Christy was very helpful with getting my account back on track. Had been given misinformation but Christy corrected everything and had great customer service!
- JCJasmin CruzMar 30, 20265.0I always dread buying car insurance. But Sierra made it so easy. She was a pleasure to work with. She was so transparent about the coverages I was buying. Thank you to whoever hired Sierra.
- NDNick DiLelloMar 22, 20265.0The folks at this State Farm office have been excellent to work with. I began my relationship with Mr. Sam Greunig, and when he relocated, Ms. Christy Edwards has taken responsibility. They have been knowledgeable, flexible, and professional at every turn.
- JSJoyce SingletonMar 20, 20265.0My experience today as a return call from Chrissy was much needed and educational to me as far as my policy Christie has always been a upfront person knowledgeable and always giving me information that I need about my policy. Thanks again. Have a great weekend.
Frequently Asked Questions About Steve Carpou - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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