NC-1000458273
Serving Insurance needs throughout the Carolinas including Kannapolis, Concord, Salisbury, Davidson, and Mooresville, NC since 2006. We provide quality Insurance services for State Farm Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, and Commercial Insurance as well as Financial Services. Our mission is to create and preserve strong relationships with community neighbors by helping you protect the assets you value most through our honesty, integrity, and superior service.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Mary Beth Burgess - State Farm Insurance Agent • Apr 26, 2026
Certified by Mary Beth Burgess - State Farm Insurance Agent • Apr 26, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.7
211 reviews
5 stars
190
4 stars
8
3 stars2
2 stars0
1 star
11
GM
Gene Mccants
Apr 23, 2026
5.0
Kristin was very helpful with the addition of a new vehicle to my plan. She also advised me that I could get coverage for the handicap conversion to the van which I did not know at the time I am very pleased with this StateFarm team as well as the StateFarm insurance company.
ER
Edwin Rodriguez
Apr 20, 2026
5.0
I decided to switch insurance companies because lack of communication/service. I called Burgess Insurance, and spoke with Patrica Joran.
She answered all my insurance questions. I was on the phone with her for over an hour asking questions and reviewing the quote. She explained everything in detail.
Before the call ended, I felt I made the right choice in calling and speaking with Patricia. I switched my auto and home insurance to State Farm, and added an Umbrella policy for added peace of mind.
She set up my new policies to become effective two days before the old ones expire. To give me peace of mind, she took on the responsibility of contacting my mortgage company to ensure the disbursement went to the them (State Farm) and not my old insurance provider!
Patricia was absolutely AWESOME!
EM
Esha Meehan
Apr 20, 2026
5.0
Tiffany and Mary have always been very helpful and prompt when we have questions or concerns about our home/auto/other insurance needs. It is so important to have great customer service experience! I highly recommend to reach out to their office for your insurance needs! They are the best around our area!!
KB
Kelli Bartness
Apr 13, 2026
5.0
I was referred to Burgess through my State Farm agent in Nebraska. We were relocating to North Carolina and I needed to secure both renters insurance and vehicle insurance and I had to take care of it remotely. Lexi was instrumental in advising and establishing our policies before we moved. Kristin and Lexi have been wonderful in responding to my many questions and requests all throughout our transition to NC from Nebraska. Responsive, friendly and professional team. Highest recommendation.
AW
Aneisa Woodward
Apr 10, 2026
5.0
Tiffany deserves 10 stars in my book!! No matter what I bring to her, she is always so professional, friendly, knowledgeable, courteous, prompt in responding, and most of all patient with me .. she takes the time to answer all my questions (sometimes multiple times) and makes sure to go over them with me until I have a complete understanding of the situation .. SHE IS ABSOLUTELY THE BEST!!
Frequently Asked Questions About Mary Beth Burgess - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Mary Beth Burgess - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
What types of insurance does Mary Beth Burgess provide?
We provide Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
What are the office hours for Mary Beth Burgess - State Farm Insurance Agent?
Our office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays like Thanksgiving, Christmas, and New Year's Day.
Can I manage my insurance policies and get roadside assistance using a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, request roadside assistance, file claims, and more.
How can I get to Mary Beth Burgess - State Farm Insurance Agent if I am visiting nearby places?
Our office is conveniently located near landmarks such as The Law Offices of C. Todd Williford and Holiday Finance, making it easy to combine visits or find us using local businesses as reference points.
Are there services nearby that can help with vehicle needs when visiting Mary Beth Burgess - State Farm Insurance Agent?
Yes, nearby automotive services like AAMCO Transmissions and Steve’s Service Center can assist with vehicle repairs and maintenance, useful if you need service before or after stopping by our office.
What other professional services are near Mary Beth Burgess - State Farm Insurance Agent?
Nearby you can find services such as Taxes Latinos for accounting and notarization, Merritt Law for legal advice, and Level Point Financial for additional financial services.
Does Mary Beth Burgess offer services for Spanish-speaking customers?
Yes, Mary Beth Burgess - State Farm Insurance Agent offers services in both English and Spanish to better serve our diverse community.
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