NC-1000458273
Serving Insurance needs throughout the Carolinas including Kannapolis, Concord, Salisbury, Davidson, and Mooresville, NC since 2006. We provide quality Insurance services for State Farm Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, and Commercial Insurance as well as Financial Services. Our mission is to create and preserve strong relationships with community neighbors by helping you protect the assets you value most through our honesty, integrity, and superior service.
Details
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Mary Beth Burgess - State Farm Insurance Agent • Mar 01, 2026
Certified by Mary Beth Burgess - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.7
181 reviews
5 stars
161
4 stars
8
3 stars2
2 stars0
1 star
10
AK
Ashley King
Feb 9, 2026
5.0
I had a great experience working with Maya! He was incredibly friendly, knowledgeable, and easy to talk to throughout the entire process. He took the time to answer my questions, explain everything clearly, and made what could have been stressful feel simple.
It’s rare to find someone who combines excellent customer service with genuine kindness, and it truly made a difference. Thank you Maya!
RB
renee bell
Jan 26, 2026
5.0
Outstanding service from Patricia Joran. She was there for me over several months of trying to update my beneficiaries. She worked with me while I was in Texas for three months. She worked with me through many days of technical difficulty. She stood by me every step of the way. I'm celebrating...thanks to her, I clicked FINISH! She's my State Farm RIDE OR DIE.
THANK YOU PATTY!
MH
Michael Hagee
Jan 23, 2026
5.0
Lacie Earnhardt provided an annual review of all my policies and she was most knowledgeable and provided great customer service in lowering my costs while increasing the value of my coverage
DL
Daniel Leon
Jan 13, 2026
5.0
Outstanding Service from Patricia Joran - Saved Me Thousands!
I cannot say enough good things about Patricia Joran and State Farm! I was facing a massive insurance increase with my previous provider (nearly 50% jump), and Patricia stepped in and completely turned things around.
From our first conversation, Patricia was incredibly knowledgeable, patient, and thorough. She took the time to understand my situation and explain all my coverage options clearly. What impressed me most was her responsiveness - she knew we were working against a deadline with my escrow situation, and she got everything resolved within just a few hours!
Patricia’s professionalism, expertise, and genuine care for her clients is exactly what you want in an insurance agent. She made what could have been a stressful process completely seamless. If you’re looking for homeowners or auto insurance, I highly recommend reaching out to Patricia Joran at State Farm - you won’t be disappointed!
Thank you, Patricia, for your amazing service!
BJ
Beebee JOHNSON
Dec 10, 2025
5.0
Tiffany is doing a great job helping me with my mortgage company charging the wrong amount for my insurance. I really appreciate how fast she responded to my call and took care of my issue right away. Plus, she is so friendly and courteous. I highly recommend Mary Beth Burgess-State Farm Agency to anyone in need of Insurance!
Frequently Asked Questions About Mary Beth Burgess - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Mary Beth Burgess - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
What types of insurance does Mary Beth Burgess provide?
We provide Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
What are the office hours for Mary Beth Burgess - State Farm Insurance Agent?
Our office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays like Thanksgiving, Christmas, and New Year's Day.
Can I manage my insurance policies and get roadside assistance using a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, request roadside assistance, file claims, and more.
How can I get to Mary Beth Burgess - State Farm Insurance Agent if I am visiting nearby places?
Our office is conveniently located near landmarks such as The Law Offices of C. Todd Williford and Holiday Finance, making it easy to combine visits or find us using local businesses as reference points.
Are there services nearby that can help with vehicle needs when visiting Mary Beth Burgess - State Farm Insurance Agent?
Yes, nearby automotive services like AAMCO Transmissions and Steve’s Service Center can assist with vehicle repairs and maintenance, useful if you need service before or after stopping by our office.
What other professional services are near Mary Beth Burgess - State Farm Insurance Agent?
Nearby you can find services such as Taxes Latinos for accounting and notarization, Merritt Law for legal advice, and Level Point Financial for additional financial services.
Does Mary Beth Burgess offer services for Spanish-speaking customers?
Yes, Mary Beth Burgess - State Farm Insurance Agent offers services in both English and Spanish to better serve our diverse community.
Brand Certified Facts from Mary Beth Burgess - State Farm Insurance Agent
This information is certified by Mary Beth Burgess - State Farm Insurance Agent and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: